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Corporate March 05, 2019 01:00

By The Nation

COPYRIGHT CONTENT PROVIDER EYES EXPANSION ABROAD

JKN Global Media Plc (JKN), the leading distributor of international copyright content in Thailand, plans to expand its TV series from India and Philippines to other Asean markets via all broadcast platforms.

It said the Video on Demand channel is highly popular among the new generation. JKN CNBC, an economic news channel, will be launched by mid-year. The programmes are produced and provided to digital TV operators and expected to boost its revenue by 20 per cent by year-end.

Jakkaphong Jakrajutathip, JKN chief executive officer, said the company has allocated an investment budget of Bt800 million for the acquisition of additional copyright content to facilitate its expansion at home and abroad.

It also plans to expand the company’s copyright content distribution to markets overseas, including Vietnam, Malaysia, Brunei and Taiwan.

Huawei Myanmar calls for govt to facilitate change

ศาสตร์เกษตรดินปุ๋ย : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation

http://www.nationmultimedia.com/detail/Corporate/30365187

Liman Zhang, chief executive of Huawei Myanmar
Liman Zhang, chief executive of Huawei Myanmar

Huawei Myanmar calls for govt to facilitate change

Corporate March 05, 2019 01:00

By KHINE KYAW
THE NATION
BARCELONA, SPAIN

2,145 Viewed

DESPITE being caught in the trade war between China and the United States, Chinese giant Huawei Technologies Co remains confident of continued healthy growth in Myanmar thanks to the rising demand from locals, Liman Zhang, chief executive of Huawei Myanmar, said.

In an interview with The Nation, Zhang said the firm stands ready to enjoy stronger growth in Myanmar over the next few years.

“Though we have been facing challenges since last year, our business performance remains strong here,” he said.

“Our carrier business remained stable, and our consumer business performed superbly. In 2018, our consumer business grew by 36 per cent over the previous year, with more than 1 million smart devices sold in Myanmar.”

The executive said enterprise and cloud businesses also achieved many breakthroughs. KBZPay, which has become the nation’s leading mobile financial service within a short period of time, is a success stories involving Huawei’s partnership with Myanmar companies, Zhang added.

“Myanmar is very important to Huawei, and we are also very important to this country,” he claimed, citing the example of the firm’s involvement in Myanmar’s telecom sector reforms and rapidly increasing smartphone usage.

“It is an emerging market. Tech and innovations drive economic development as a great engine here,” he said.

Zhang considers Myanmar a unique market, with a surging demand for ICT technologies and innovative business models. He pledged to bring more advanced technologies and better services to the country.

According to Zhang, the market itself, along with customer requirements, are the main driving forces behind Huawei’s growth in the country. Every industry has a strong demand for digital transformation and convenience, he said.

“With regards to Huawei’s business, the main growth points will come from new business domains such as consumer business, enterprise and cloud.”

This year, the firm will continue to invest in 5G, broadband, cloud and artificial intelligence (AI). It will bring more advanced ICT solutions to Myanmar. Those solutions would maximise and synchronise access by its customers and partners from all industries to the world’s emerging technologies, and result in greater business success.

In the first half of 2019, the Huawei Cloud & AI Contest will be held to empower college students and AI developers. It has also planned for a digital finance forum, aiming to push forward the digital transformation of Myanmar’s financial sector.

“We will stand with telecom operators to further improve 4G network coverage and quality, provide rich, cost-efficient smart devices, and fast telecom services to people and homes in Myanmar. We will help operators with early preparations in technologies and business, and government in spectrum and policies to usher in the era of 5G,” he said.

Starting from this year, sales of Huawei device models in Myanmar will be synchronised with the global market so that the nation’s people could enjoy a timely, rich smart experience like other markets.

Last year, Huawei applied WTTx (Wireless To The x) technology so that 200,000 more families, located where fibre optics were very difficult to deploy, could enjoy broadband service. It introduced the cost-efficient RuralStar solution, which uses LTE transmission to replace costly satellite transmission, and to enhance rural area coverage. The firm also came up with the CloudAir technology to address the high costs and low utilisation rate of the LTE spectrum, a move that ensured 40 per cent extra bandwidth and improved user experience.

“We leverage ICT to push forward digital transformation of all industries for Myanmar’s rapid economic performance, and work with partners to build a sound digital ecosystem here,” Zhang said. Launched last year, Huawei Cloud provides AI-enabled technologies to recognise hand-written Myanmar fonts with excellent accuracy, greatly facilitating information input and check. The firm’s public safety solutions, with reinforced AI and big data analysis, helped Yangon and other major cities to improve policy efficiency, which ensured people’s safety and has laid a solid foundation for the evolution into smart cities.

“We have signed a new MoU [memorandum of understanding] on ICT talent development with related authorities. In the next three years, we will continue with our efforts in talent development,” he said. 5G in focus

Zhang seems confident of bringing 5G to Myanmar in the next few years. “We do not want Myanmar a step behind others,” he said.

He urged the government to plan the spectrum used by 5G, the pace and roadmap of spectrum distribution, and to auction spectrum to operators at reasonable prices.

Documents take on new meaning in digital era

ศาสตร์เกษตรดินปุ๋ย : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation

http://www.nationmultimedia.com/detail/Corporate/30365176

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Documents take on new meaning in digital era

Corporate March 05, 2019 01:00

By NOPHAKHUN LIMSAMARNPHUN
THE NATION

FUJI XEROX (Thailand) has stepped up its effort to help customers digitally transform their document management by using artificial intelligence (AI), cloud computing and robotic processing automation (RPA) tools, according to Kitikorn Nongsawat, head of business operations.

He said a key company strategy for 2019 is to combine machine intelligence and human intelligence to boost customers’ productivity and efficiency as far as their document solutions are concerned.

A long-established leader in copying and document solutions, Fuji Xerox has turned to the “smart work innovation” concept to help implement the government’s policy for Thailand 4.0 and Asean Industrial 4.0.

In practice, customers can integrate printing and document |management solutions by using AI, cloud and RPA tools in their workflow. For example, RPA is suitable for routine document and other office works, freeing employees to work on more value-added and analytical tasks.

Unlike human workers, RPA works around the clock seven days a week for routine accounting, procurement, human resources and other works – suitable for manufacturing, banking, insurance and other sectors.

Kitikorn said the RPA tool also helps reduce human errors in redundant tasks, with one RPA system capable of replacing 6-8 human workers for routine component of work.

RPA is already used by leading automotive companies in Thailand, resulting in higher productivity and faster turn-around time for many routine tasks including parts procurement, payroll and HR management.

In the automotive industry, RPA for example, can automatically order parts and components from suppliers as soon inventory becomes depleted, which is more efficient than are human workers.

In the insurance sector, RPA is also used in automatically processing hundreds of thousands of claims with fewer errors.

The Thai Revenue Department has also encouraged businesses and industries to upgrade their electronic tax-payment system, but the measure is not yet mandatory.

On a voluntary basis, less than 10 per cent of Thailand’s 400,000 enterprises have so far adopted the e-tax platform. By law, businesses are required to keep their tax records for a period of 5-7 years, resulting in an enormous volume of tax paper records.

The next step is to use the comprehensive e-tax on-cloud platform in which the Revenue Department can access taxpayers’ electronic records, instead of paper records on back tax payments.

Kitikorn said the comprehensive e-tax platform covering e-invoices, original digital copies and other features involving online and offline business transactions should figure prominently in the Thailand 4.0 initiative to digitalise the economy.

He said the Revenue Department should consider making the comprehensive e-tax platform mandatory soon so as to accelerate the digital transformation process.

With secured and affordable cloud-based computing facilities and storage, the challenges of managing and storing countless paper tax records can be tackled effectively.

With original digital copies, Revenue Department’s officials can retrieve the records on screen so it will not be necessary for taxpayers to keep paper records for a period of up to 5-7 years, easing the burden on storage and management.

Electronic Transaction Development Agency should also help boost business awareness about the comprehensive e-tax platform, he said.

Security, user friendliness and availability of sophisticated hardware and software are the pre-requisites for the successful digital transformation process.

Regarding hardware, the latest generation of machines, for example, have multiple functions for scanning, printing, and copying, as well as the optical character recognition (OCR) feature to extract texts, capture and search for specific content.

To prevent unauthorised access, all data on cloud storage facilities are encrypted, he said.

At A Glance

ศาสตร์เกษตรดินปุ๋ย : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation

http://www.nationmultimedia.com/detail/Corporate/30365179

  • New campaign for traditional trade
    New campaign for traditional trade

At A Glance

Corporate March 05, 2019 01:00

By The Nation

Itochu joins MQDC for upscale condo

MQDC has formed a joint venture with Japan’s Itochu to develop Whizdom Asoke-Sukhumvit, a 39-story condominium by Benjakitti Park, at an investment cost of over Bt9.5 billion. The Japanese trading company is taking a 38 per cent interest in its first investment to develop property in Thailand for over 20 years.

The joint venture demonstrates both the project’s and Bangkok’s global appeal, said Assada Kaeokhiao, president of the Whizdom brand under MQDC – Magnolia Quality Development Corporation Limited, a Bangkok-based international property developer.

“The joint venture reflects Whizdom Asoke-Sukhumvit as a top-quality asset for residents and investors worldwide, bringing Itochu back to the Thai real estate market, with its prime location, unique design and premium quality,” he said.

“This agreement also attests to Bangkok’s enduring attraction for lifestyle and investment. Amid a cooling market, the outlook remains buoyant for projects that can offer truly unique aspects, such as stunning views over a 450-rai (72-hectare) forest park. We are honoured to partner with a company with the prestige of Itochu, ranked high in the Fortune 500.”

The joint venture agreement was formalised at a signing ceremony at Waldorf Astoria Bangkok in Magnolias Ratchadamri Boulevard (MRB).

 

Forum held in push for Thai trading hub

The Ministry of Energy targeted Thailand as a LNG/LPG regional trading hub, as it held the “Optimising LNG and LPG Trade in Asia 2019” forum, focusing on business linkages between Thai and international entrepreneurs. The event, held last week at St Regis Hotel in Bangkok, attracted representatives of producers, traders and shippers from over 15 countries.

From increasing energy demand and slowing production of natural gas in the region, the ministry’s support and endorsement for the event was especially timely given the need for supporting the Gas Plan 2015 and reductions in the LNG, LPG and operation costs in Thailand.

LNG and LPG shipping is one of the most efficient means of transporting gas from producing regions to demand centres in Asia, but requires strategic planning of infrastructure and shipping years ahead of schedule.

Asia is the largest consumer of energy in the world, accounting for 42.5 per cent of the world’s consumption of energy, and is the world’s second-fastest growing energy consumption market.

However, natural gas only accounts for 11.5 per cent of Asia’s energy consumption and given the global concerns over emissions and air pollution, is rapidly gaining popularity and has many opportunities for growth.

Thailand’s demand for natural gas and LPG has been growing at 3.6 per cent and 4.1 per cent respectively while production has simultaneously been falling by 2.7 per cent.

In 2017, Thailand has imported over 13.4 million cubic metres of natural gas and that figure is forecasted to increase 10 per cent annually. Imports will cover 71 per cent of Thailand’s natural gas demand and 19.5 per cent of Thailand’s LPG demand by 2036, and this means an increasing reliance on LNG and LPG trading to meet Thailand’s energy needs.

All this means it is more important than ever for Thailand to bring together regional and international stakeholders to ensure that availability of LNG and LPG is sufficient to drive economic growth in Asia, says the Ministry of Energy.

Thailand’s 4.0 energy outlook and policies will take centre-stage as Thailand angles to become a regional energy hub. Thailand, as an early adopter of gas for transportation will also set the example for the neighbouring countries as a leader in LPG utilisation, sharing their knowledge and experience with Myanmar, Vietnam and Cambodia.

New campaign for traditional trade

Ichitan has launched the “Ichitan cartons: Win Mercedes-Benz and Gold” promotion campaign to thank mom-and-pop shops and traditional wholesalers nationwide. Four Mercedes-Benz GLA 200 Urban, valued at Bt2.1 million each, and 200 one-baht gold prizes will be given away. The campaign is designed to boost Ichitan product positioning and strengthen traditional trade nationwide.

Tan Passakornnatee, president & CEO of Ichitan Group Plc, said, “Traditional trade plays a crucial role in our success. They play a crucial role in bringing our latest summer products, such as Ichitan Happy Green Tea, Ichitan Chew Chew and Yen Yen Fun, to consumers nationwide, and help our products maintaining their leadership in the market. To thank them for their contribution and give them chances to win big prizes, we have launched this “Ichitan cartons: Win Mercedes-Benz and Gold” campaign. This campaign could boost our sales by 19 per cent in the summer,” said Tan.

The “Ichitan cartons: Win Mercedes-Benz and Gold” campaign will run until June 15, 2019.

Traditional trade shops and customers nationwide are encouraged to buy cartons of participating Ichitan products – Ichitan Green Tea, Ichitan Happy Tea, Ichitan Chew Chew, Yen Yen and Yen Yen Fun, in bottles and UHT boxes.

Shops and customers can cut the designated part of the cartons, and send them to PO Box 107 Khlong Chan Post Office, Bang Kapi, Bangkok 10240, or drop them at the provided boxes at shops and Makro to enter this promotion campaign.

Robot Maker blazes tech trail in home appliances

ศาสตร์เกษตรดินปุ๋ย : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation

http://www.nationmultimedia.com/detail/Corporate/30365182

Thammasorn Meerat, co-founder and managing director of Robot Maker Co Ltd, presents Autobot robotic vacuum cleaner.
Thammasorn Meerat, co-founder and managing director of Robot Maker Co Ltd, presents Autobot robotic vacuum cleaner.

Robot Maker blazes tech trail in home appliances

Corporate March 05, 2019 01:00

By KWANCHAI RUNGFAPAISARN
THE NATION

ROBOT MAKER, the owner of Autobot robotic vacuum cleaner brand, has set a target to become the leader in Thailand’s smart home-appliances market within the next three years, said Thammasorn Meerat, the company’s co-founder and managing director.

He said that Robot Maker started its business in 2013 with robotic vacuum cleaner products.

“We are a Thai company. We do original design manufacturing and research and development of our products closely with our partner.”

Thammasorn said that the company sees an opportunity in the market for robotic vacuum cleaner technology, especially in Thailand where there are too many features and prices that do not suit Thai people.

“So we started sourcing and developing robotic vacuum cleaners with our partner, which is one of the top five in the world for manufacturing robot vacuums. We wanted to localise it in order to match Thai people’s behaviour. Today, we have five partners cooperating with us in research and development of our products. In addition, we have also set up our own R&D team in Thailand, with a background in robotics engineering, in order to conduct R&D and prototypes of new products,” said Thammasorn.

“Currently, we plan to only expand our R&D team in Thailand. For manufacturing, we still think that Thailand does not yet have a good ecosystem to support the development of smart home appliances and robotic products,” he said.

“The key challenge in the smart home-appliance market is technology. We compete with time. So we have to move fast and improve our product and service on a daily basis. Our strategy is to provide the best technology at a reasonable price and the best service. This will allow us to grow sustainably in the long term,” said Thammasorn.

Thammasorn said the company expects that within 3-5 years robotic vacuum cleaners and smart home appliances will enjoy average annual growth of between 30 per cent and 40 per cent. The target group of Autobot is those who do not have time for house cleaning and those with modern lifestyle with emphasis on saving time.

Currently there are 5-7 brands, global and local, for automatic house appliances. Autobot is ranked No 4 in the market and aims to be No 1 within the next three years. With after-sales service and warranty, Autobot takes care of consumers until the end of use. Customers can bring Autobot for free cleaning every six months to help prolong the usage up to 5-10 years.

The company has also joined hands with e-commerce giant Shopee to boost sales of Autobot robotic vacuum cleaners in the online market.

“The robot vacuum cleaner, or Autobot, has its key selling point as an intelligent electronic appliance for houses. The company has joined with partners from different countries to develop products continuously. Currently there are world-class products to respond to the needs of modern homemakers who have limited time for cleaning. Autobot helps save time and labour with IOT [internet of things] and AI [artificial intelligence],” said Thammasorn.

Siwagorn Siriwongpanupong, head of business development, Shopee Thailand, said: “Shopee is a choice partner for many brands to grow their business through e-commerce, and we are pleased to see the success and growth of Autobot on Shopee since they first launched in 2017.

“In the past year, the Autobot Official Store managed to achieve a 15 times growth in orders, and is now one of the most popular robotic vacuum cleaner brands among Shopee users. We look forward to even closer collaboration with them, and will continue to work closely with the Autobot team to bring users even more exclusive deals and promotions in the months ahead.”

As part of the collaboration between Autobot and Shopee, Autobot is taking part in the Shopee Brands Festival happening from March 1 to April 4. Users can enjoy up to 60 per cent off on Autobot products and look forward to additional vouchers via the Autobot Official Store on Shopee Mall.

In the domestic market, Autobot has invested between Bt50 million and Bt100 million for brand building, focusing on the online channel and social media.

Tourism growth within Asean cited for strong SHREIT profits

ศาสตร์เกษตรดินปุ๋ย : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation

http://www.nationmultimedia.com/detail/Corporate/30365158

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Tourism growth within Asean cited for strong SHREIT profits

Corporate March 04, 2019 16:00

By The Nation

2,083 Viewed

The growth of the tourism industry in the Asean region, support from the business sector, and the strength of its hotel portfolio are being credited for 2018 profits of Bt141.62 million on revenues of Bt418.83 million by Strategic Hospitality Extendable Freehold and Leasehold Real Estate Investment Trust (SHREIT).

Revenue per available room (REVPAR) is on an upward swing across the SHREIT’s portfolio of hotels, while the total asset valuation improved by 9.6 per cent with a net worth of US$143.2 million.

The performance report also highlights management’s strong ability to identify quality assets, Patan Somburanasin, managing director of Strategic Property Investors (SPI), an independent professional REIT manager, said on Monday.

SHREIT’s portfolio of assets includes the Pullman Jakarta Central Park Hotel in Indonesia, a 317-room 5-star hotel; the Capri by Fraser Hotel in Ho Chi Minh City, Vietnam, a 175-room 4-star hotel; and the IBIS Saigon South Hotel, a 140-room 3-star hotel in Ho Chi Minh City. The portfolio composition of three-to five-star hotels offers diversification through high-quality assets located in growing key cities and targeting various customer segments from international tourists to business travellers, said Patan.

Earlier this year, the Pullman Jakarta Central Hotel was honored by hosting the auctioning of paintings of Indonesian President Joko Widodo, to raise funds for election candidates. This clearly reflected the prime status of the hotel, which was recently recognised as the Best Luxury Art Hotel in Indonesia Award and the Best Hotel City Award (Indonesia), said Patan.

The REIT manager remains optimistic and confident in the ability of the assets to continue to generate sustainable revenue growth and is committed to develop and pursue a growth strategy and initiatives.

Dimension Data launches next-gen managed services platform

ศาสตร์เกษตรดินปุ๋ย : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation

http://www.nationmultimedia.com/detail/Corporate/30365157

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Dimension Data launches next-gen managed services platform

Corporate March 04, 2019 15:56

By The Nation

Dimension Data, a leading global technology integrator and managed services provider for hybrid IT, on Monday announced the launch of its next-generation global managed services to help clients simplify the management and operation of their technology.

Dimension Data’s managed services platform now offers near real-time insight and reporting, managing over 9,000 IP networks and supporting over 13 million users across the globe, said a company release.

The platform aims to liberate IT and operations teams to focus on more strategic, value-adding tasks such as improving the customer experience, maximising cost efficiencies and exploring emerging technologies.

The customer feedback is encouraging.

“We chose Dimension Data because our main core business is not IT, it’s scientific data production. We are a small IT team and we need support from a company that has all the expertise that we don’t have,” Christian Saldias, IT manager at ALMA, a managed services customer. “Dimension Data provides us with all the expertise we don’t have – and we don’t need to have.”

Suntory PepsiCo aims to ride new wave with Water Plus

ศาสตร์เกษตรดินปุ๋ย : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation

http://www.nationmultimedia.com/detail/Corporate/30365131

Suntory PepsiCo aims to ride new wave with Water Plus

Corporate March 04, 2019 01:00

By JIRAPAN BOONNOON
THE NATION
Kumamoto, Japan

2,698 Viewed

Suntory PepsiCo Thailand will invest around Bt270 million in its beverage brand “goodmood” to launch two new beverage products – Blackcurrant and Yogurt – to cater to the demands of the young generation and the rising trend of drinking water.

Katy Ng, head of marketing, Suntory Brands at Suntory PepsiCo Beverage (Thailand) (SPBT), said the firm had spent one year on research and development of an array of beverages under the “goodmood” brand, the first product from Suntory to be launched under SPBT.

The product captures the growing trend of drinking water and aims to pioneer a category called Water Plus, which is premium refreshing hydration offering a healthier alternative.

She said that Water Plus is a hydration beverage with a refreshing taste, designed for the new generation who want to enjoy the experience of drinking water.

Blackcurrant and Yogurt beverages are available in 450-millilitre PET bottles, priced at Bt20 per bottle. Blackcurrant will be distributed only through 7-Eleven stores, starting March14. Yogurt is already available at more than 470,000 convenience stores, supermarkets and traditional stores nationwide.

She said that of the Bt270 million being invested, Bt100 million would go towards production and manufacturing while Bt170 million has been budgeted for marketing, marketing campaigns and activities.

The firm has set up a manufacturing facility in Saraburi province. The plant can produce 800 bottles per minute.

The marketing campaign will include offering samples of 1 million bottles in Bangkok and urban upcountry.

“We are providing the goodmood brand as an innovative product, that targets the young generation with a tastier and healthier beverage. The Thai market is important market for us as it has high growth potential. SPBT will be the first key player to venture into the Water Plus category,” said Ng.

She said that goodmood beverages will create a trend of premium beverages in the country, with sugar at less than 6 grams per 100ml and good taste.

She said the total beverage market in Thailand in 2018 was valued at around Bt35 billion and market growth average was 5 per cent a year. The firm expects the Water Plus beverage category to make up around 30 per cent of total market in the next five years.

Yosuke Yamashita, senior marketing manager, Suntory Beverage and Food Asia, said that Suntory is currently the No 1 packaged-water company in Japan. It includes plain water, natural tasting water and sparkling water. The company has established and driven the Natural Tasting Water (Water Plus) category with its expertise in innovation, continuous investment in brand development and strong market execution since its first entry into the market in 2014. The contribution of the Water Plus category to Japan’s total packaged-water market has increased from 19 per cent to 30 per cent in just five years, and is currently worth Bt9.6 billion.

“We have seen positive growth of less-sugar and no-sugar products. Suntory has a proven success in the Japanese ‘Water Plus’ category, spearheaded by the natural tasting water that is one of our most popular consumer-centric innovations. SPBT believes we can replicate this success in Thailand with Suntory’s expertise and a strong non-carbonated product portfolio,” said Yamashita.

(caption) Katy Ng, left, head of marketing, Suntory Brands at Suntory PepsiCo Beverage (Thailand), and Yosuke Yamashita, senior marketing manager, Suntory Beverage and Food Asia, launch a new beverage brand “goodmood” in the Water Plus category for the Thai market in Japan on Friday.

UOB Thai beckons Asean millennials to first mobile bank

ศาสตร์เกษตรดินปุ๋ย : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation

http://www.nationmultimedia.com/detail/Corporate/30365134

 Nantawan Suri, right, head of digital banking, United Overseas Bank Thailand (UOB Thai), with Yuttachai Teyarachakul, managing director and country head personal financial services.
Nantawan Suri, right, head of digital banking, United Overseas Bank Thailand (UOB Thai), with Yuttachai Teyarachakul, managing director and country head personal financial services.

UOB Thai beckons Asean millennials to first mobile bank

Corporate March 04, 2019 01:00

By PHUWIT LIMVIPHUWAT
THE NATION

2,636 Viewed

United Overseas Bank Thailand (UOB Thai) has launched TMRW, the first mobile digital bank in Asean, as part of its strategy to tap into the millennial market.

“We have been developing the TMRW digital bank since the beginning of last year, targeting  three to five million users in the Asean region in the next five years,” said Yuttachai Teyarachakul, managing director and country head of personal financial services at UOB Thai, yesterday during a press conference.

  In regard to customer target, Yuttachai expects 500,000 to 1 million Thai users by the end of this year.

Yuttachai stated: “UOB is targeting a new market segment. Currently, most of our customers are within the ages of generation-x, with generation-y clients making up only 25 per cent of the total”.

Generation-y or millennials are those between 18 to 30 years old, he said.  They are also referred to as the digital generation.

He did not disclose UOB’s investment in the digital bank, saying only that it was part of the Bt28 billion, four-year outlay for digital technology development the bank had allocated for the Asean region.

“UOB chose Thailand as the launching pad for its digital bank in Asean because Thailand’s digital generation makes up one-third of the country’s population. Also,Thailand is ranked top globally in terms of the number of mobile banking users and third for mobile commerce according to the Global Digital Report 2019,” he said.

“The key feature of the TMRW bank is that a customer can register to create a bank account on their smartphones without having to visit a bank branch,” said Nantawan Suri, head of digital banking, UOB Thai.

“They can simply send in a photo of themselves and their ID cards through their smartphones.  Thereafter, TMRW customers can authenticate their identities at any TMRW self-service kiosks located at more than 200 outlets across Bangkok to create both a savings account and everyday spending account,” she explained, adding that they also have the option to create a credit card account.

She stated that the first business phase of TMRW is to set up self-service kiosks in Bangkok, followed by the second phase in the second half of the year when it will team up with the Top Supermarket to offer an additional 100 self-service kiosks throughout the country.

Interest rate for the savings account will stand at 1.6 per cent, while the interest rate for the everyday spending account will be set at 0.1 per cent, Nantawan told reporters during a sideline interview.

“Other unique features of the TMRW bank is the usage of artificial intelligence (AI), aiming to personalise financial services for each individual customer,” she continued. “Our market research suggests that millennial customers want their financial services to be convenient, fast and personalised.”

The bank has strived to meet their demands, Nantawan said. “When they want to contact customer service of the TMRW bank, they can start by using the chatbot which uses machine learning to identify their first languages, including key slangs or mis-spellings in both Thai and English,” she explained.

If using the chatbot does not suffice, customers can call in to talk to an officer who will be able to see the conversation the customer had with the chatbot without the caller having to repeat the inquiry from the beginning, she said.

“One of the key challenges for millennials is that their incomes often lag behind their spending. Hence, the TMRW bank will also have saving incentive mechanisms, such as using AI to remind our customers to save money each month, as well as a built-in game and reward system to encourage them to start saving,” she said.

UOB launches Asean’s first mobile-only bank in Thailand

ศาสตร์เกษตรดินปุ๋ย : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation

http://www.nationmultimedia.com/detail/Corporate/30365044

UOB launches Asean’s first mobile-only bank in Thailand

Corporate March 01, 2019 18:20

By The Nation

United Overseas Bank (Thai) (UOB Thai) has announced the launch of TMRW, Asean’s first mobile-only bank for the region, in Thailand.

According to a press release from UOB on Friday, Thailand’s digital generation, which makes up one-third of the total Thai population, expects effortless and engaging digital experiences in how they are helped to manage their money.

TMRW’s Different Generation, Different Solutions approach was designed to meet their needs in a manner in sync with and distinct to their lifestyles.

Tan Choon Hin, president and CEO of UOB (Thai), said: “Thailand is home to a large base of young and digitally-savvy consumers. With technology and connectivity increasingly driving changes in lifestyles, behaviour and perceptions, the digital generation here live very differently from the generations that have come before them.

“These millennials with their ‘mobile first’ and ‘mobile only’ expectations and preferences, are also increasingly influencing how businesses connect with their customers.

“On a global scale, Thailand is also ranked number one for mobile banking users and is third for mobile commerce according to the Global Digital Report 2019. To serve the banking needs of Thailand’s digitally-savvy consumers, we are debuting TMRW – Asean’s first mobile-only bank – in Thailand,” he said.