Seminar a forerunner to Huawei’s 5G Testbed launch in Sri Racha next month

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Seminar a forerunner to Huawei’s 5G Testbed launch in Sri Racha next month

Tech January 28, 2019 18:50

By The Nation

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Huawei, the giant China-based information and communications technology solutions provider, is showing its readiness for trial-phase implementation of fifth-generation technology by commencing its 5G Testbed on February 8 in Chon Buri’s Sri Racha district, the first such Testbed in the region.

Meanwhile, a business leadership training seminar, in partnership with the Digital Economy Promotion Agency and gathering some of Thailand’s country’s top decision-makers, experts and entrepreneurs from the business and industrial sectors, marked today as the official start of the 5G Testbed.

During the three-day seminar, Huawei will highlight the advantages of the 5G ecosystem and explain in depth the 5G Testbed in Sri Racha, which will involve 360 AR/VR, Remote Driving, Multi-HD VDO and Smart Bus.

Contributions from international experts are also expected to shed light on 5G-driven innovations and inspirations, industry trends, business-use cases and other key technologies that will take this early adoption of 5G to the country to help reshape corporate strategies.

Huawei continues to boost its investment in Thailand through the 5G Testbed in a real-world setting, worth a total of Bt160 million, the company said.

The Testbed is designed to serve as a research and development centre for new technologies with experts and researchers offering consultations, and a full range of new innovations that will enable more connectivity and open their doors for future economic development with the proven business models.

Industry partners and start-ups will be able to test and speed up innovations, which will further enable sustainable business growth.

“Huawei is strongly committed to supporting the 5G Testbed, initiated by the Digital Economy and Society Ministry. The 5G sites are located at Kasetsart University’s Sri Racha campus. The National Broadcasting and Telecommunications Commission has been tasked to provide spectrum ranges for the 5G trial, in cooperation with major mobile operators and Internet service providers,” Digital Economy and Society Minister Pichet Durongkaveroj said at the opening of the forum.

“To build a strong 5G ecosystem, Huawei and the Digital Economy and Society Ministry have jointly organised this three-day training to share insightful information and benefits of 5G to propel Thailand’s economy and stronger society,” he added.

Lenovo holds ‘Legion of Champions Series III’ in Bangkok

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Lenovo holds ‘Legion of Champions Series III’ in Bangkok

lifestyle January 26, 2019 13:58

By The Nation

Lenovo, a leading PC and smart device manufacturer, held the “Legion of Champions Series III” Grand Final on Saturday, the company said in a press release.

The three-day gaming extravaganza, which ends on Sunday, held in partnership with Intel, will see over 60 gaming talents from 11 markets across Asia Pacific brought together to be crowned LoC III Champion.

Following last year’s successful “Legion of Champions Series II”, the competition has expanded to include first-time competitors like India, Japan, and Korea, in addition to Hong Kong / Macau, Taiwan, Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam.

The champions from the 11 markets had already battled it out at multiple elimination rounds at the local level before coming to face-off in an intense international showdown at Central Plaza Ladprao, Bangkok.

After three days of intense competition, the champion team will take home a cash prize of USD$7,000 (Bt221,000) and USD$5,000 worth of Lenovo Legion Y530 notebooks, while the first and second runner up will be awarded USD$3,000 and USD$2,000 respectively.

During the previous LoC II last year, the tournament had welcomed participation from close to 7,000 gamers and 20,000 on-site attendees.

Such events have become crucial and valuable moments for Lenovo to interact with the gaming community and better understand their gaming needs and motivations.

The evolution of Lenovo Legion has been driven by feedback from the gaming community itself, with its latest innovations offering purposeful design to match the needs of the modern avid gamer.

Hundreds of gaming fans are expected to attend this year’s Grand Final of “Legion of Champions Series III” in Bangkok to witness the battle and the birth of a new champion.

New Alienware Experience store opens at CentralWorld

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New Alienware Experience store opens at CentralWorld

lifestyle January 26, 2019 13:30

By The Nation

Dell Thailand, in collaboration with JIB Computer Group, announced in a press release on Saturday, the opening of a new Alienware Experience store at CentralWorld in Bangkok.

The company said the new store features the full range of Dell’s gaming products including laptops, desktop, monitors and peripherals. The company said it offers something for everyone, from Dell’s premium gaming brand, Alienware, to their Dell G Series gaming laptops.

The new store is an integral part of our go-to-market strategy to showcase our complete suite of gaming solutions and enable customers to experience first-hand the capabilities of Alienware and Dell Gaming products,” said Anothai Wettayakorn, vice president, Dell EMC Asia Emerging Markets and South Asia Consumer Business.

“Our aim is to offer gamers not only a place to buy the best gaming devices, but also a place where the gaming community can converge and exchange experiences. Apart from the VR experience suite where store patrons can immerse themselves in virtual reality – all powered by Alienware systems – the store also houses a suite for workshops and other gaming activities that will enhance our customer brand experience.”

The Alienware Experience store is located on the 4th floor of CentralWorld and opens from 10am to 10pm daily.

Building ecosystem for innovation

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Chai Wutiwiwatchai, Nectec’s director
Chai Wutiwiwatchai, Nectec’s director

Building ecosystem for innovation

Tech January 26, 2019 10:35

By Asina Pornwasin
THE NATION WEEKEND

Nectec gets to work on integrating a range of technologies to benefit nation

Strong Ambitions are motivating Thailand’s Electronic and Computer Technology Centre (Nectec). It aims to build the advanced technology ecosystem for the country.

To do that it needs to work out how to bring advanced technologies – including advanced sensors, artificial intelligence, and unstructured Big Data – to widespread commercial use throughout the economy, says Chai Wutiwiwatchai, Nectec’s director.

Under its strategic mission, Nectec will focus on eight advanced technologies in the next four years. First is the Thai People Map and Analytics Platform (TPMAP), based on Big Data concerning the Thai population, and which comes along with cybersecurity. TPMAP’s first data set consists of health, education, address, spending and financial information.

It would included a marked increase in collaboration between 11 organisations on collecting welfare data, and it will be completely integrated during this year.

“It is the Big Data strategy of the country, as well as data governance,” said Chai.

Second is a precision farming mission to drive smart agriculture. Nectec aims to support decision-making around technology, including an AgriMap and a precision control system, moving from fragmented implementation to integrated deployment throughout the whole nation.

Nectec is talking with IBM Thailand in order to collect satellite remote sensing to support the precision farming mission. It is also working with Mitr Phol to launch a pilot for precision sugarcane farming with the use of remote sensing technology using AgriMap.

“We aim this year to build a significant impact from our precision farming initiative throughout the country [advancing it beyond] fragmented pilot areas,” said Chai.

Third is the “smart factory” to support Industry 4.0. Nectec will establish the Cyber-Physical System Centre (CPS) as a demonstration centre, showing embedded systems, Internet of Things and other technologies used in the plant.

“In Thailand, there are a lot of manufacturing plants that need technologies to help improve their competitiveness and capability. This centre will play the role of a demonstration centre and to test the systems, as well as to simulate how the smart factory system works,” said Chai.

The centre will be established this year, first locating at the pilot plant in Science Park before expanding to the Eastern Economic Corridor of Innovation (EECi) over the next two years.

Fourth is advanced sensor technology, including the terahertz sensor. Chai says Nectec’s three strategic missions – smart farming, smart industry and TPMAP – all also require this kind of advanced sensor.

Next is artificial intelligence (AI). Boasting around 60 to 70 areas of AI expertise, Nectec aims to build AI as the country’s premiere technology infrastructure, including in areas such as language processing, computer vision, face recognition and chatbots.

Nectec will establish a high-performance supercomputer for tech and computing AI, investing around Bt300 for three years. The move is to help facilitate universities and the private sector to upgrade their computing and training in AI.

“The move is to create the AI human resources and the business capacity in the country,” said Chai.

Sixth is “smart city”, for which Nectec will play the role of developing technology. The centre does not focus on smart city as a whole, but rather is strong on developing CCTV technology. The centre will provide this technology to smart cities for two main purposes – traffic and surveillance.

“We are also focused on disaster management and city data management,” said Chai.

Next, up is science education. Nectec will collaborate with partners to co-develop the ecosystem for advanced technology throughout the country. The role of Nectec is to both initiate research and development and to actively work with the private sectors to bring advanced technology in wide use in the country.

KidBright, a STEM (science, technology, engineering and mathematics) education learning board, is an example. Nectec plays the role of “sparker”, building the initial 500 boards sponsored by Bangkok Bank, which was later expanded to 200,000 boards sponsored by the Ministry of Science and Technology and distributed to 1,400 schools nationwide. Another more than 500,000 boards will be created, sponsored by the private sector to apply in other kinds of learning.

“KidBright created an economic impact of Bt2 billion on the country in 2018,” said Chai.

Nectec has also developed the massive open online course (MOOC), a large e-learning system developed and provided by Nectec to nine universities, that then developed about 200 available online courses. Above 100,000 students now study through MOOC. The system can support concurrent users of up to 10,000 students.

Finally, there is health. Nectec collaborated with the Institute of Nutrition at Mahidol University to develop Big Data about nutrition for the health of Thais.

This led to the “Thai School Lunch” programme. The platform will generate a thousand-meal menu of healthy nutritious options, and connect to the supply chain to facilitate local food sourcing.

Moreover, Nectec will also focus on two future technologies – terahertz and quantum computing. There will be many more research and development initiatives around these two technologies in the future.

Tech giants vow to tackle fake news in poll campaign

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Tech giants vow to tackle fake news in poll campaign

Tech January 26, 2019 10:33

By Asina Pornwasin
THE NATION WEEKEND

Tech giants Facebook and Google have committed to fight misinformation and focus on fact checking on their platforms, especially during the upcoming election in Thailand.

With around 52 million monthly active users in Thailand, Facebook may be the most influential social media platform in the national election, which is soon to officially kick off.

Facebook quickly announced its commitment to support the election’s integrity and transparency. Katie Harbath, the platform’s global politics and government director, said the company had doubled the number of people working on “safety and security” issues around the world to 30,000.

It has dedicated teams working during all of the world’s elections to help detect and prevent malicious abuse on Facebook, including among Thai language speakers.

“We are absolutely committed to preventing all kinds of inauthentic behaviour on our platform, be it misinformation, misrepresentation, phishing, bullying, violence, harassment, or interfering with elections,” said Harbath.

“Combating false news is crucial to the integrity and safety of the Thailand election, but we cannot do this alone. We believe it requires a concerted effort across industry, civil society and the government.”

She said Facebook has collaborated with third-party fact-checkers around the world. The company has worked with many third-party fact-checkers certified through the non-partisan International Fact-Checking Network. Fact-checkers can review and rate public, newsworthy Facebook posts with articles, photos or videos.

Facebook has five measures to support informed community and to protect election integrity on its platform. They are cracking down on fake accounts, reducing the distribution of false news, making advertising more transparent, disrupting bad actors and supporting an informed electorate, according to the company.

To crack down on fake accounts, Facebook is identifying them through both automatic and human processes. Its security systems run in the background millions of times per second. It also uses Artificial Intelligence to identify over 99.6 per cent of the fake accounts, and removes them before they are even reported. In the second and third quarters of 2018 alone, it removed around 1.5 billion fake accounts, the company claims.

To reduce the distribution of false news, it removes content and takes enforcement measures against those who repeatedly violate its policies. It aims to reduce the spread of problematic content, and informs the community with additional content.

“We are exploring how to promote awareness of false news and share our ‘Tips to Spot False News’ in partnership with local organisations through a public service announcement both on and off the platform,” said Harbath.

“And we will host a training session for our Thai news partners and leading media organisations to share best practices for newsrooms, including elections coverage case studies and highlights.”

Facebook also wants to make advertising more transparent, she said. Anyone can now view active ads from Pages on Facebook. The feature allows people in Thailand to see ads across Facebook, Instagram, Messenger and its partner network, even if those ads are not ‘shown’ to them. People can also learn more about Pages, even if they do not advertise. For example, they can see any recent name changes and the date the Page was created.

Facebook aims to disrupt “bad actors” through detection, taking action, and adapting. Harmful types of election-related activity are flagged for manual review. Security teams investigate suspicious activity and take down violating accounts. Meanwhile, the process aims for continuous improvement, learning lessons from each experience globally.

It also has been supporting an informed electorate through the election journey, she said, including registering to vote, making a voting plan, voting and getting friends to do the same, and connecting with new representatives.

Fact checking commitment 

Google has committed itself to being an able supporting tool for journalists in order to strengthen the quality of journalism and also to fight misinformation, especially during the upcoming election in Thailand, a senior executive said.

Google said it is combating misinformation alongside news organisations in Asia Pacific and around the world through Google News Initiatives. The challenge is how the platforms and newsrooms could together strengthen quality journalism and fight misinformation, said Saiyai Sakawee, communication manager of Google Thailand.

One part of this mission is the verified fact-checkers. Google is working to increase the number of verified fact-checkers throughout the ecosystem, Saiyai said, including for Thailand.

Saiyai said Google is addressing this challenge in three ways: first, it is building products to elevate quality journalism on its platforms; second, it is collaborating with newsrooms to ensure accurate information, and third, it backs research and builds programmes to improve digital literacy.

She said that Google, as a search engine, is not an oracle of absolute truth. Search results are ranked based on their authoritativeness and relevance. The Google search algorithm balance between relevance and authoritativeness varies, depending on the nature of the query.

“Google’s mission is to organise the world’s information and make it universally accessible and useful. We are training our systems to recognise and address crisis events,” said Saiyai.

She added that Google was working with the media industry to develop the parameters for quality journalism. For example, it provided the Digital News Innovation fund to The True Project to identify eight indicators of trust: best practices, author/reporter expertise, type of work, citations and references, methodology, locally sources, diverse voices and actionable feedback.

The Google News Initiative was launched two years ago with the aim of building a stronger future for journalism. It consisted of three parts: products that help news organisations and journalists succeed in web partnerships; partnerships with publishers to create joint solutions for business challenges; and programmes that help build the future of journalism.

Under Google News Initiative, Google develops and supports programmes called Digital News Innovation Fund and Google News Lab, Saiyai said.

The role of the Google News Lab, whose Asian centre is located in Singapore, is to work with journalists and entrepreneurs around the world, including Thailand, to drive innovation in the news industry. Its global team works with journalists worldwide.

It also provides an online trading centre to offer online training courses for journalists around the world. Currently, it is offering 55 lessons in 17 languages on the best practices for using Google’s tools and products.

“The online courses are now available in Thai language. It is free of cost and facilitates journalists as they learn how to use and utilise Google’s tools and products in doing reporting and storytelling.

There are many courses, for example, basic knowledge, publishing and monetisation, data journalism, fact-checking, and others. Some of the tools are: Election Databot, Google Search, Google Earth, Google Chrome, Google News, Google Maps, YouTube and Google Public Data Explorer,” said Saiyai.

She also mentioned tools journalists could use for election coverage. For example, Flourish, funded by Google News Lab, is free for newsrooms, allowing journalists and developers to upload and reuse data visualisations.

She added that Google also offers in-person training, which was done in Thailand once last year. It has trained 130,000 journalists across 65 countries, including Thailand, since 2015.

Moreover, YouTube’s Breaking News Context is also available in Thailand, which provides a context to help people make their own decisions.

IBM claims a first in advent of quantum computing system

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IBM claims a first in  advent of quantum computing system

Tech January 26, 2019 10:31

By THE NATION WEEKEND

IBM has unveiled the IBM Q System One, claimed to be the world’s first integrated universal approximate quantum computing system designed for scientific and commercial use.

The legacy computing corporation also announced plans to open its first IBM Q Quantum Computation Centre for commercial clients in Poughkeepsie, New York, in 2019.

IBM Q systems are designed to one day tackle problems that are currently seen as too complex and exponential in nature for classical systems to handle.

Future applications of quantum computing may include finding new ways to model financial data and isolating key global risk factors to make better investments, or finding the optimal path across global systems for ultra-efficient logistics and optimising fleet operations for deliveries.

Designed by IBM scientists, systems engineers and industrial designers, IBM Q System One has a sophisticated, modular and compact design optimised for stability, reliability and continuous commercial use. For the first time ever, the system enables universal approximate superconducting quantum computers to operate beyond the confines of the research lab.

Much as classical computers combine multiple components into an integrated architecture optimised to work together, IBM is applying the same approach to quantum computing with the first integrated universal quantum computing system.

Meanwhile, the IBM Q Quantum Computation Centre is scheduled to open later this year in  New York. It will expand the IBM Q Network commercial quantum computing programme, which already includes systems at the Thomas J Watson Research Centre in Yorktown, New York.

This new centre will house some of the world’s most advanced cloud-based quantum computing systems.

It will be accessible to members of the IBM Q Network, a worldwide community of leading Fortune 500 companies, startups, academic institutions, and national research labs working with IBM to advance quantum computing and explore practical applications for business and science.

Arvind Krishna, senior vice president of Hybrid Cloud and director of IBM Research, said that the IBM Q System One is a major step forward in the commercialisation of quantum computing. This new system is critical in expanding quantum computing beyond the walls of the research lab as we work to develop practical quantum applications for business and science, he said.

Countdown begins for October 31 shutdown of 2G service

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Countdown begins for October 31 shutdown of 2G service

Tech January 23, 2019 01:00

By Sirivish Toomgum
The Nation

The National Broadcasting and Telecommunications Commission (NBTC) yesterday approved the three major telecom operators’ plan to pull the plug on their 2G cellular service at the same time – 11.59pm on October 31.

The three operators are Advanced Wireless Network (AWN) of Advanced Info Service (AIS), DTAC TriNet (DTN) of Total Access Communication (DTAC), and TrueMove H Universal Communication (TUC) of True Corp.

After the board meeting, NBTC secretarygeneral Takorn Tantasith said that as of this month there were some 4.9 million subscribers to 2G service, of whom 1.9 million are with AWN, 2 million with DTN, and around 950,000 with TUC.

In December last year, the number of 2G subscribers stood at around 5.2 million, of whom 2 million were with AWN, 2.2 million with DTN and 1 million with TUC.

The state telecom agencies TOT and CAT Telecom do not operate 2G services.

The NBTC will ask the telecom operators to submit for its approval their plans for public campaigns in the leadup to turning off the 2G service.

Takorn said the shutdown is part of the country’s move to develop the 5G service, which NBTC aims to get off the ground in 2020. He said the watchdog is expected to auction the 700MHz licence for 5G in May.

Samsung, LG introduce AI-based air conditioners.

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Samsung, LG introduce AI-based air conditioners.

ASEAN+ January 20, 2019 15:32

By The Korea Herald/ANN

South Korean home appliance makers have showcased their latest lineup of air conditioners with artificial intelligence capabilities and advanced air purification features to target the premium market, industry sources said.

The new cooling system features Samsung’s Bixby digital assistance to better control temperature, humidity and air quality.

It also allows users to control other Samsung appliances connected via Wi-Fi, such as wall-mounted air conditioners, air purifiers and TVs, the company said.

“The new wind-free air conditioners based on AI technology upgraded the air purification function and presents a cool design,” Lee Jae-hwan, a senior official at Samsung’s consumer electronics division, said during a media event. “We will step up efforts to develop the air care technologies to help consumers better withstand heat waves and fine dust.”

The company also said its sleek design will seamlessly blend with the interior design to cater to discerning consumers.

Samsung’s new air conditioners will be available beginning next Thursday.

On Thursday, its smaller rival LG Electronics Inc. launched new Whisen ThinQ air conditioners outfitted with AI-based voice assistant and air purifying functions.

The 2019 models improved air purifying filters to address growing concerns of fine dust that chokes South Korea in the springtime, and sometimes even in winter, the company said.

The Whisen ThinQ air conditioners based on “interactive AI” technology allow users to cool or purify their houses with nothing more than their voice, it noted.

LG says the smart cooling devices are more energy efficient, allow users to check outside weather and pollution conditions, and can connect to other home assistants.

“Whisen ThinQ air conditioners will provide differentiated value with interactive AI and a more advanced air purifying system that can be used for 365 days,” Song Dae-hyun, the head of LG Electronics’ home appliance & air solution division, said in a release.

Thinking big requires TALENT to drive goals

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Rungroj “Krating” Poonpol
Rungroj “Krating” Poonpol

Thinking big requires TALENT to drive goals

Tech January 19, 2019 01:13

By Asina Pornwasin
The Nation Weekend

KBTG AIMS TO GET THE BEST PEOPLE TO TO FULFIL ITS QUEST TO BECOME A TECH FORCE IN THE REGION

Kasikorn Business-Technology Group aims to be the best technology organisation in Southeast Asia by 2021. And to achieve it, KBTG has set a goal that goes beyond merely surviving the digital disruption, but leveraging its financial services to the regional level, says Rungroj “Krating” Poonpol, the company’s chairman.

“My mission is to drive KBTG to be the best technology organisation and to change the core technology throughout Southeast Asia, from Indonesia and Vietnam to Thailand,” said Krating.

Already arguably Thailand’s digital-banking leader, KBTG is set to be a technology talent magnet. The bank has designed and developed a platform to allow talent from across Southeast Asia to optimise their ideas and turn them into real products and services.

“KBTG will help KBank to have the best-in-class technology,” said Krating.

Since 2012, he has been working to develop the country’s startup ecosystem, now believes KBTG has a platform that will draw technologists to the Kingdom.

“At the end of 2021, I will have had 1,080 days to complete my mission to draw investment, talent, and the spotlight to Thailand. I have built the startup ecosystem in Thailand since 2012, and now I will do the same with KBTG, building the technology ecosystem of the country by utilising financial services as the platform,” he said.

KBTG’s technology capability will be benchmarked with technology organisations in Southeast Asia, while the main focus will be on financial services.

“My passion is to use KBTG as the platform to pull the world’s core technology focus to Thailand,” said Krating.

Technology is about talent. Talented people might not be interested in working for a bank, but they absolutely desire to work for the best technology organisations. The mission of KBTG is to help drive Thailand to become the destination for both local and global tech talents to land.

Technology talent loves to work where it can have an impact, he notes, and KBTG is a big, high-impact startup. It now boasts over 10 million users and many operations throughout the region. With the power of technology able to democratise financial services to everyone, KBTG can help KBank to offer financial inclusion for everybody throughout the region.

KBTG currently hosts many people of talent, but needs even more to join. With around 3,000 people so far, it seeks another 300 tech talents to join in helping build “One KBTG” as the emerging Silicon Valley of Thailand, said Krating.

KBTG will be the talent acceleration platform, while KBank itself will be the product/service platform. Being an open (technology) platform is to open up the application programming interface (API) to allow the talent and partners to plug in and join in the acceleration.

To build the technology ecosystem, Krating says, it must first draw talent, and then must increase innovations in work processes as well as build a talent playground. To be in a genuine partnership is about having open collaboration along with knowledge sharing and transfers.

Thailand’s location itself is an advantage for attracting talent to work with KBTG. “We are now at the first step in becoming the regional talent hub,” he said.

That journey started with a business vision, then a technology vision and on to which direction to go with technologies from building it themselves, partnering, or investing in other startups and companies. The role of technology organisations under Kbank, including the role of Beacon Venture Capital, is to oversee the local market, while KVision, as an investment holding company, has a role to oversee the international market and large-sized tech.

Financial industry is the big opportunity, is about US$4 trillion, while media industry, where giant Facebook and Google are, is only US$1 trillion, there are lot of works to do to capture the financial market. KBTG will become the best technology organisation in area of financial services.

Local corporates are now very actively work with startups, and Thailand has the largest number of corporate venture capitals (CVC) in Southeast Asia. Large corporates here are aware of and concerned about digital disruption, which helps both the startup ecosystem and corporates themselves to not only survive, but also to move forward through new ventures.

It is the right time to build the homegrown technology for Thailand, he says. And KBTG is committed to the mission. Startups and big corporates have to go forward together, and must recycle talent and ensure talent mobility.

“The startup ecosystem is a subset of the technology and innovation ecosystem,” he explained.

KBTG will move forward on two tracks – through open technology (partnerships) and by building its own technology.

KBTG is not only benchmarked in terms of talent, technology and innovation, but is also benchmarked in terms of being a bank, with its implied security, stability and scalability. KBank is set to be the digital life platform of choice, accessible wherever people needing financial services are, and KBTG is set to support KBank in this positioning.

Giant tech players aim to become the “super app”, multiple apps within an app, and accessible every day to meet the needs of people’s lifestyles.

The Southeast Asia region is similar to where China was in 2008, which is why giant Chinese tech firms have invested heavily in the region.

But it is not going to take another 10 years to drive Southeast Asia to catch up with China.

Southeast Asia has the potential for landing the super app, the super platform, since people in Southeast Asia, including those in Thailand, love convenience and have an extremely short attention span, he says. And those attributes make the region very suitable for “super app” services.

How AI, facial recognition drag future into the present

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How AI, facial recognition drag future into the present

ASEAN+ January 19, 2019 01:00

By JINTANA PANYAARVUDH
THE NATION WEEKEND
GUANGZHOU

3,632 Viewed

Facial recognition and artificial intelligence (AI) have become the major digital trends in China as consumers demand convenience, personalised experiences and time savings.

At WeChat Open Class PRO 2019 held in Guangzhou last week, the Chinese Internet giant Tencent Holdings showcased a range of cutting-edge services and products that use those technologies to facilitate “smart business” and “smart living”.

The services or solutions are provided by Tencent and WeChat for its business partners and to facilitate the experience of WeChat users.

Highlights of the event:

Smart shopping

The automated shopping “scan-to-buy” service based on WeChat’s Mini Program has been widely introduced in physical stores, including Carrefour and Walmart. Shoppers can use their WeChat Pay to scan and transfer money without having to go to the cashier counter or wait in long queues.

A payment system based on facial recognition has also been adopted in some stores to enable shoppers to pay and exit quickly.

Fashion retailers offer shoppers in China this payment method. When customers choose their clothes they can scan their face at a screen to pull up their shop member account and then place the clothes at a counter that uses a radio frequency identification reader (RFID reader).

The payment is processed without the need to scan their mobile QR code to pay.

Smart hotels

Leading hotels Hilton, Shangri-La and InterContinental Hotel in China, among others, are using Tencent’s advanced cloud and AI technologies, social networks and payment tools to build futuristic smart hotels.

What makes the hotels “smart” is that guests can book rooms, check in remotely and use their phones as key cards – all on the WeChat app.

Guest identity is verified at the hotel through facial recognition, which grants access to a digital keycard, and also gives access to services like breakfast vouchers and a 24-hour butler that can be called up through WeChat.

Guests can also order room service, adjust things like air conditioning, curtains and lighting, and make payments via the app.

Smart car parks

WeChat has built an automated payment system, or pay-by-plate, that leverages payment and licence plate-recognition technologies. Users can free their hands from their smart devices when paying for car parking.

Users have the option to register their licence plate numbers under their WeChat accounts. Their plates are then scanned by specially set-up cameras at the exits of car parks.

The AI-based system automatically matches the captured image of the plate number with the company’s database of WeChat Pay users to determine the subsequent account and settle the parking fees.

Smart fuel stations

Licence plate recognition, together with Mini Program and WeChat payment, allows a Chinese service station to provide an intelligent refuelling experience for drivers.

WeChat users can link their WeChat account to car plates to perform automatic payment.

When entering the service station, the system will automatically identify the driver’s pre-filled licence plate, read the product preferences and automatically scan the drivers’ past fuel history. This allows cars to begin refuelling the moment they arrive.

After the fill-up, the Mini Program will automatically settle the payment and send the receipt to the driver on WeChat.

Medical robots

Pharmacies across China use humanoid robots with software developed by Tencent to give initial analysis of customers’ symptoms and to suggest a prescription. After seeking advice from the “E-doctor”, patients move on to purchase the over-the-counter medications.