Bangkok climbs up rankings on living costs

ศาสตร์เกษตรดินปุ๋ย : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation

http://www.nationmultimedia.com/detail/Economy/30371048

Bangkok climbs up rankings on living costs

Breaking News June 14, 2019 01:00

By   THE NATION

6,422 Viewed

BANGKOK has been ranked the 63rd most expensive location in a cost of living survey for expatriates.

 The survey, published by ECA International, also found that Singapore has experienced a significant rise in the rankings, becoming the 12th most expensive location in the world for expatriates.

“We have seen the cost of living in Thailand increase over several years now. Bangkok especially has risen by over 100 places in the space of five years, and is now the 63rd most expensive location in our list,” Lee Quane, regional director for Asia at ECA International said yesterday.

“In doing so, it has moved into a category of relatively expensive locations in Asia. The city is now significantly more expensive than regional capitals including Jakarta, Kuala Lumpur and Manila. “Meanwhile, Singapore’s rise in our rankings is largely due to another strong year for the Singapore dollar.”

While increases in prices have been small over the past year, the strength of the Singapore dollar relative to other currencies makes Singapore the 12th most expensive location in the world and the sixth in Asia, overtaking Beijing, Busan and Yokohama from a year ago. This also marks the continuation of a longer-term trend, with Singapore rising 18 places since 2014 when it was 30th in the global rankings.

The ECA’s Cost of Living Survey compares a basket of like-for-like consumer goods and services commonly purchased by international assignees in 482 locations worldwide. The survey helps businesses ensure that their employees’ spending power is maintained when they are sent on international assignments. Certain living costs, such as

accommodation rental, utilities, car purchases and school fees are usually covered by separate allowances. Data for these costs are collected separately and are not included in the ECA’s cost of living basket. ECA International has been conducting research into cost of living for over 45 years.

Hong Kong is now the fourth-most expensive location in the world for expatriates, up from 11th last year, and the second most expensive location in Asia. After being ranked in 28th place just five years ago, Hong Kong now sits only behind Ashgabat, Turkmenistan, and the Swiss cities Zurich and Geneva.

Hong Kong is now one of the top five most expensive locations for expatriates, primarily due to the continued strength of the Hong Kong dollar and relatively higher rates of inflation witnessed in the Chinese Special Administrative Region in the past 12 months. Prices in Hong Kong rose at a faster rate in the past 12 months compared to Tokyo, Shanghai and Seoul – all of which were ranked higher in our previous survey, Quane said.

The Chinese cities included in the rankings all remained fairly static, with none of the 14 locations moving more than four places. Shanghai was the only mainland Chinese city to feature in the global top 10, staying in 10th place.

“The Chinese yuan has been very stable compared to other currencies during the survey period. Inflation in tier-one cities such as Beijing and Shanghai has been much more moderate when compared to other Asian cities which are situated towards the upper end of our rankings,” Quane said.

“Prices have risen at a faster rate in tier-two locations, resulting in a narrowing gap in living costs for expatriate workers in tier-one and tier-two cities in the past year. This represents the continuation of a trend we have observed, with several developing cities such as Chengdu and Tianjin rising significantly in our rankings over the course of the past five years. All 14 of the Chinese cities in our rankings now feature in the global top 50, as compared to five years ago when there were only four.”

The location with the highest cost of living in the world was Ashgabat in Turkmenistan, which rose 110 places from last year.

Quane said that although the rise of Ashgabat in the rankings may be a surprise to some, those familiar with the economic and currency issues experienced by Turkmenistan over the past few years may have seen this coming. “Ever-escalating levels of inflation, coupled with a prominent illegal black market for foreign currencies have pushed up the cost of imports. This implies that the costs for visitors in Ashgabat, at the official exchange rate, have increased enormously – putting it firmly at the top of the rankings,” Quane said.

ECA International is a provider of knowledge, information and software for the management and assignment of employees.

Strong baht to deliver Bt66 bn hit

ศาสตร์เกษตรดินปุ๋ย : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation

http://www.nationmultimedia.com/detail/Economy/30371051

Strong baht to deliver Bt66 bn hit

Economy June 14, 2019 01:00

By   The Nation

4,703 Viewed

 THE strengthening baht could wipe as much as Bt66 billion off the value of Thailand’s exports this year, research shows.

After a rocky start to the year, the outlook for exporters is set to worsen, according to the research unit of TMB Bank, which points to the monetary easing of central banks in major economies – including the United States, Europe and Japan – that could push the baht to a further 5 per cent gain by the end of this year.

TMB Analytics said exports – excluding gold and weapons – contracted by 4 per cent year on year in the first four months of this year. For the rest of the year, exporters face heightened risks and fluctuation in value in light of uncertainties from the trade sparring between the US and its major trading partner countries, notably in Europe and China.

The baht is projected to stay at 31.2 to the US dollar until the end of this year, up 5 per cent from last year.

The expected baht appreciation of 5 per cent could cut companies’ profits by about Bt17 billion.

Those business sectors that rely on export income and use local materials will suffer the worst impacts, with an estimated income loss of Bt66 billion and a projected gross profit margin drop of 0.3-3.2 per cent. This group includes producers of rubber products, seafood, meat and accessories.

Expected to benefit from the situation are those businesses that distribute products locally and import raw materials. They will gain from an estimated reduction in imported materials of Bt62 billion, and an increase of 0.3-4.9 per cent in gross profit margins. This group includes producers of machinery and parts, steel and other metals, electrical appliances, textiles, and medical products and equipment.

Those reliant on export income and import raw materials will not experience impacts, due to the effect of a natural hedge. This group includes producers of auto parts, beverages and chemical products.

Businesses engaged in agriculture that rely mainly on exports and use local materials have been pressured by the baht’s appreciation, as well as from existing problems including low prices, high competition and sluggish global markets, said Jitipol Puksamatanan, a strategist at Krungthai Bank.

If the baht continued its appreciation several business sectors – particularly small and medium-sized enterprises (SMEs) – will be affected or, at the worst, shut down their operations, he said.

“If the situation continues, and Thailand still faces a current account surplus, the baht will likely appreciate further. Management must focus on the long term. It’s difficult to [imagine a scenario where we] have a chance to see a baht depreciation. We have to find ways to develop products to compete with others,” he said.

Based a survey by The Nation, the baht switched to a sharp appreciation after the US Federal Reserve signalled more monetary easing, which promoted market expectations for two to three possible interest rate cuts this year.

Within the region, the baht hit its highest level in more than 25 years against the Malaysian and Indonesian currencies. It was trading at 7.50 to the ringgit, marking a gain of 42.3 per cent from its previous high of 12.99 per ringgit. At 2.19 to Indonesia’s rupiah, it is up 82.6 per cent from its prior high of 12.60.

Against the Indian rupee, the baht was trading at its highest in 21 years and seven months, at 0.45 to the rupee. This represents a jump of 62.5 per cent from its last high at 1.40 to the rupee.

The baht has appreciated against Vietnam’s dong by the most in 20 years and four months, at 0.0013 per dong. This is up 99.9 per cent from its last high at 2.71 per dong.

Against the Philippine peso, the baht is at its strongest in 20 years, rising to 0.6 per peso, up 40.6 per cent from its last high at 1.01 per peso.

Farther afield, the Thai currency has appreciated against the British pound by the most in 22 years and four months, at 39.7 to the pound. This is up 56.2 per cent from its last high at 90.72 to the pound.

Against the Australian dollar, the baht has gained the most 18 years and six months to 21.70, up 41.2 per cent from its last high at 36.90 to that unit.

Sepo seeks review of five-year plan

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http://www.nationmultimedia.com/detail/Economy/30371052

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Sepo seeks review of five-year plan

Economy June 14, 2019 01:00

By   THE NATION

THE State Enterprise Policy Office (Sepo) has flagged that it wants an incoming government to review the five-year state enterprise development plan.

 The intention to call on the new government to review the development plan comes as the Expressway Authority of Thailand (Exat) moves to forward to its board of directors the bidding result of the Bt25-billion Rama III Road-Dao Khanong-Western Outer Ring Road Expressway project on June 27.

Sepo deputy director-general Chanvit Nakburee said that the five-year state enterprise development plan arose from legislation on the development of supervision and management of state enterprises that that came into force in late May.

 “The State Enterprise Policy Commission determines the direction in preparing the state enterprise development plan and the ministries which supervise state enterprises propose the policy framework for development and direction of investment of state enterprises,” Chanvit said.

He said that the government led by Prime Minister Prayut Chan-o-cha that had earlier drafted the bill would follow up on it and this would strengthen Sepo’s role.

Under the bill, the commission will prepare the state enterprise development plan, advise the Cabinet on issues such as policies, supervision and the management and development of state enterprises and related parties.

While setting the shareholding proportion of Ministry of Finance in state enterprises, the commission also sets the principles as incentives for them and determines measures and the allocation of compensation to state enterprises. The commission also sets the criteria to evaluate state enterprises’ performance.

Sutthisak Wanthanawijit, acting governor of Exat, said the board would be presented with the details of the bidding result for the Rama III Road-Dao Khanong-Western Outer Ring Road Expressway project on June 27.

After the contract signing with the bid winner, Exact expects to make the first disbursement of about Bt2 billion for this project, which has faced difficulties this fiscal year.

In a case concerning Italian-Thai Development Plc’s complaint over the qualifications of the bid winners in some contracts, Exat recently wrote back to the company with an explanation of the issues. It is ready to answer any further questions, Sutthisak said.

Exat is now considering the bidders’ proposals for the fifth contract of the Rama III Road-Dao Khanong-Western Outer Ring Road Expressway project and will report the progress to the board on June 27. The Bt876-million fifth contract involves the toll collection, traffic control and communications systems.

Initially, as civil construction may take over three years, it could wait for one to two years for the bidding to be opened on the fifth contract, given that new technologies may emerge as well as cheaper prices for such technologies.

In regard to Exat’s negotiation of an extension of expressway concessions for the Bangkok Expressway and Metro Plc (BEM) in exchange of settling the Bt59-billion dispute, the offer is being proposed to the Office of Attorney General. It would then be sent back to Exat before being forwarded to Ministry of Transport and the Cabinet for approval.

Sutthisak said that yesterday Exat signed a memorandum of understanding (MOU) with the State Railway of Thailand and the Department of Rural Roads on cooperation to maintain and improve 30 kilometres of local roads running alongside railways from Prachachuen Road to Kanchanapisek Road.

Transport Minister Arkhom Termpittayapaisith said that after the MOU signing, the department will survey the problems associated with the local roads in an effort to resolve flooding problems.

Big business pushes for stimulus to shore up growth

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http://www.nationmultimedia.com/detail/Economy/30371058

Supant
Supant

Big business pushes for stimulus to shore up growth

Economy June 14, 2019 01:00

By   THE NATION

2,148 Viewed

A PROMINENT business lobby is calling on the government to loosen the purse strings in a bid to revive economic growth with the help of increased state spending.

The Federation of Thai Industries (FTI) wants to see stimulus measures shore up growth in the rest of this year, FTI chairman Supant Mongkolsuthree said.

Supant said that, in addition to the expansionary fiscal policies, the government said should seek to accelerate the trade negotiations between Thailand and the European Union, opening up more trade and investment markets for Thai businesses.

The FTI’s calls for government action came as it announced that a gauge of business confidence in Thailand increased from 95 points in April to 95.6 points in May. Improvements in sales, production volumes and revenue, pushed by high consumption levels, were credited for the gain.

The survey found that big construction projects in the public sector have generated increased demand for the construction industry. It also found that sales of home electrical appliances are rising with the summer temperatures remaining high.

However, businesses are still concerned about a slowdown in exports caused by the trade dispute between the US and China, together with an easing in growth in the global economy and the appreciation of the baht.

Meanwhile, the total production of cars for the domestic and international markets stood at 181,338 in May, marking a 6.11 per cent contraction year on year. Domestic sales came to 88,097 and international sales 95,331, according to Surapong Paisitpatnapong, vice chairman and spokesman of the Automotive Club of the FTI.

Car output rises

The number of cars produced from January to May this year was 893,067, increasing 2.94 per cent year on year.

Car sales amounted to 437,722 for the period, a rise of 9.1 per cent year on year.

Motorcycle sales totalled 169,989 units last month, down 4.4 per cent year on year but increasing by 33.7 per cent month on month. Motorcycle sales from January to May came to 743,443, an increase of 1.6 per cent year on year.

Exports of cars in May reached 95,331 units, equivalent to 100.9 per cent of the total production for exports. This is a decrease from May last year of 3.58 per cent, with exports to most markets taking a hit.

Exports to Asean markets, the Middle East, Europe and North America had a total value of Bt48.6 billion, a decrease of 6.33 per cent from May 2018.

From January to May, exports of fully assembled cars stood at 462,286 units with a value of Bt233.8 billion, a decrease of 0.94 per cent compared to the same period last year.

Total exports of engines, parts and spare parts in the first five months of this year came to Bt337.9 billion, a decrease of 5.39 per cent year on year.

Ministry of Commerce to host regional forum

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http://www.nationmultimedia.com/detail/Economy/30371040

Pimchanok Vonkorpon, Director-General, Trade Policy and Strategy Office (TPSO), Ministry of Commerce
Pimchanok Vonkorpon, Director-General, Trade Policy and Strategy Office (TPSO), Ministry of Commerce

Ministry of Commerce to host regional forum

Economy June 13, 2019 16:19

By THE NATION

The Ministry of Commerce will host the CLMVT (Cambodia, Laos, Myanmar, Vietnam and Thailand) Forum 2019 under the concept of “CLMVT as the new value chain hub of Asia”.

It will be officially opened by General Prayut Chan-o-cha, the Thai prime minister, from June 23-24 at the Renaissance Bangkok Ratchaprasong Hotel. As a prestigious regional platform, the CLMVT Forum brings together the private sector and the government as well as thinkers and academics to share ideas.

Organisers said forces can spearhead towards the region becoming the new value chain hub of trade and investment in the dynamic global economic landscape as well as to tackle new challenges.

“Thailand is honoured to play host to the CLMVT Forum for the third consecutive time. Following the success and the solid collaboration projects on regional trade, investment and networks as a result of the CLMVT Forum 2016 and 2018, this CLMVT Forum 2019 sets out to underline the great potential of the five CLMVT countries,” said Pimchanok Vonkorpon of the Ministry of Commerce.

Asean region faces two key economic challenges, SCB Abacus chief tells forum

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http://www.nationmultimedia.com/detail/Economy/30371036

Asean region faces two key economic challenges, SCB Abacus chief tells forum

Economy June 13, 2019 15:24

By THE NATION

The Asean region faces two key economic challenges in this age of disruption, Sutapa Amornvivat, CEO of SCB Abacus, told a recent Institute of International Finance forum held in Japan.

The first challenge is how economic integration and connectivity within the region can be leveraged to maximise Asean’s potential as an exporting hub, since such integration has played an important role in facilitating the free flow of goods and services, capital and labour, as well as of information and data across the region, said the data analytics company head.

The other major Asean challenge is the lag in terms of technological adoption and digital literacy. Both the government and private sectors can take part in identifying appropriate technologies for different industries and providing examples to accelerate the spread of technology adoption, she said.

SCB Abacus is a pioneer in applying AI and machine learning solutions to tackle the needs of Thai businesses.

AI technology has become increasingly significant to developmental actions across the globe and Sutapa noted that automation has been replacing several kinds of manual operations in various industries. She told the forum that organisations with data skills are expected to gain leadership in the market, as has happened in the United Stated where firms with data and technical talent accumulate market power. As of now, industries with the highest adoption of AI are high-technology, telecommunications and financial services. Soon, the AI technology could also be potentially applied to a range of other industries, such as education, agriculture and logistics.

“The current financial revolution with AI is a result of active competition in the markets,” Sutapa told the forum. “Other tech-related businesses have also noticed the opportunities of AI application and a massive amount of consumer data as the key enablers that allow them to enter the financial sector. Meanwhile, financial service providers are using AI to design solutions that meet specific needs of customers in the financial market, including product personalisation, credit scoring, target marketing and fraud detection

“Several leading banks have realised how AI can add value to their current services, and therefore invested enormously in the technology to make sure that their business keep pace with disruption. These financial institutions also support fintech startup companies rather than seeing them as a threat or competitor. However, great power comes with great responsibility, and these firms need to focus on sustainable innovation and responsible execution in order to maximise the benefits of such technologies,” Sutapa concluded.

The Institute of International Finance panel discussion focused on issues such as the world’s segmented financial supervisory, sustainable finance, technological innovation in the financial sector and ways to overcome the challenges related to global demographic changes.

Politics won’t hurt Thai fiscal and external strength, says Moody’s

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http://www.nationmultimedia.com/detail/Economy/30371034

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Politics won’t hurt Thai fiscal and external strength, says Moody’s

Economy June 13, 2019 15:01

By THE NATION

Moody’s on Thursday predicted that Thailand will sustain fiscal and external strength regardless of political developments and despite structural challenges are persisting.

In its just-released FAQ on the government of Thailand (which it rates as Baa1 stable) Moody’s Investors Service analyses the outlook for policy, growth and structural reforms, against the backdrop of global trade tensions.

Moody’s report also examines the impact of Thailand’s recent elections, and predicted policy continuity for the country’s 20-year national strategy, including investment in the flagship Eastern Economic Corridor. However, opposition to the ruling coalition’s slim majority in the lower house of parliament could delay the implementation of certain policies.

On the issue of how Thailand’s fiscal and external position will evolve, Moody’s concluded the Kingdom will likely sustain its strong fiscal position regardless of political developments, because of the country’s track record of adhering to fiscal rules, a factor that also supports Moody’s assessment of very high policy effectiveness.

Ongoing inflation within target and financial stability are factors that underscore the country’s monetary policy effectiveness, and persistent balance-of-payments surpluses will continue to bolster foreign exchange reserves and contribute to low external vulnerability risk, said the report.

However, absent significantly higher migration, the ageing of Thailand’s society will weigh significantly on growth potential. Moreover, while data indicate that Thailand’s education standards are higher than the average for countries with similar incomes, they remain lower than some rating peers and Asian neighbours. In the absence of ongoing policy reform, this situation will exacerbate demographic and skills constraints, and weigh on economic competitiveness.

As for the impact of the US-China trade dispute on Thailand’s economy, Moody’s said that while exports to China are declining, Thailand’s exposure to China is more moderate than for other Asia Pacific economies.

‘TIME 2019′ event held to expand entrepreneurs’ horizons

ศาสตร์เกษตรดินปุ๋ย : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation

http://www.nationmultimedia.com/detail/Economy/30371029

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‘TIME 2019′ event held to expand entrepreneurs’ horizons

Economy June 13, 2019 14:04

By THE NATION

Thailand Convention & Exhibition Bureau (TCEB) is joining hands with big names to hold the “TIME 2019” mega event, to boosts the growth of meetings and incentives businesses in Thailand.

In a press release on Thursday, TCEB said that the Thailand Incentive and Convention Association (TICA) and the Society for Incentive Travel Excellence Thailand Chapter (SITE) and leading business partners representing Thai Airways, Bangkok Airways and BMW (Thailand) will stage the event.

The event is in its 4th year with the Togetherness concept – merging the capabilities of all sectors in Thailand towards expanding the collaboration on a regional level and differentiation to penetrate into Asean+6 markets.

Chiruit Isarangkun Na Ayuthaya, President of Thailand Convention & Exhibition Bureau (Public Organisation) or TCEB, disclosed that TCEB together with TICA and SITE was teaming up with support from transportation partners, which are Thai Airways, Bangkok Airways and BMW (Thailand), to hold “Thailand Incentive and Meeting Exchange 2019” or ‘TIME 2019’ from June 10-15 June 2019.

The event expects to serve as the arena that delivers international experiences that contribute to the expansion of meetings and incentives businesses of Thailand. TIME 2019 will unveil new opportunities for Thai entrepreneurs to initiate business negotiation and to expand their horizon to fresh and creative marketing styles with their target buyers. This year, our concentration is the Asean+6, which is Thailand’s main meetings and incentives market.

Statistically, the number of MICE travellers in meetings and incentives categories in the first half of Fiscal Year 2019 amounted to 348,645 or equivalent of 58 per cent of overall international MICE market. These visitors were able to generate an approximate revenue of Bt25.727 million into Thailand, which accounted for 57 per cent of total revenue generated by MICE.

Additionally, comparing to the Half Fiscal Year 2018, the proportion of MICE travellers in meetings and incentives categories of Asean+6 countries amounted to 86.96 per cent with the number of travellers of 303,182 representing a 23.70 per cent growth.

​Chiruit said: “With the direction of growth in MICE travellers in meetings and incentives categories of ASEAN+6 countries, TCEB has joined hands with our partners to hold ‘TIME 2019’ under the Togetherness concept. Basing on integrated joint efforts made domestically, new opportunities will emerge and expand to regional collaboration. Our strategy clings much on Asian culture, which generally values companionship and amusement that lead to business relationship within the region.

“To achieve this, the holding of well-planned activities and MICE events in Thailand is thus a meaningful tool. As the core strategy is coherent with the role of TCEB as a thought leader, joint creator, business co-operator and networking alliance, TCEB is going full speed ahead to drive Thai MICE towards becoming one of key businesses that generates major part of revenue for Thailand and contributes to economic expansion of our country.”

‘TIME 2019’ comprises 3 main elements. First, the Knowledge Exchange that features participatory seminars between Thai MICE entrepreneurs as sellers and target buyers from the Asean+6 countries, which may gather over 250 attendees. The talks involve 3 topics as follows: “Getting buyers attention at the point of enquiry”, “The art of negotiation that closes the deal” and “The after-sales service that makes events successful”.

Second, the Business Exchange that provides opportunities for 40 Thai MICE entrepreneurs as sellers to initiate business negotiation with 40 target buyers from the Asean+6 countries. In addition, special sessions will be held to allow buyers and sellers to learn about each other through Networking and Be My Dinner Date. Knowledge Exchange and Business Exchange will be held on 11 June 2019 at Conrad Bangkok Hotel.

Third, the Experience Exchange will feature activity-based events that allow target buyers to experience local culture at Phuket and Phang Nga during 12-15 June 2019. Attendees will learn about the way of life and unique identity of Phuket and Phang Nga towns through different activities. For example, a CSR activity at a fisherman’s village in Phang Nga and bonding activities on a yacht. Sampling reception in various forms will be demonstrated to create the motivation for meetings and incentives groups of travellers to choose Thailand as their destination.

Tech support a burden on younger generation, says survey

ศาสตร์เกษตรดินปุ๋ย : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation

http://www.nationmultimedia.com/detail/Economy/30371028

Tech support a burden on younger generation, says survey

Breaking News June 13, 2019 13:59

By The Nation

A new Kaspersky survey has found that more than a third (35 per cent) of people over 55 would struggle with daily technology challenges if it wasn’t for support from their children.

The company said in a press release on Thursday that this is because they are automatically turning to younger family members for all forms of tech support, leading to cries of “Can you just… fix the internet?”, “… show me how to upload to the cloud?” or “… secure my online banking app?”.

But at a time when the younger generation is trying to buy houses, have children and advance their careers, the demands from overwhelmed and uninformed family members to provide free technical support can be a step too far.

Whilst more than half of millennials (55 per cent) feel duty-bound to provide on-demand tech support to older relatives, a quarter (25 per cent) say that they actively avoid family members who they think will ask for help.

With half (52 per cent) of over 55s admitting they are not knowledgeable about tech, four-in-ten (41 per cent) phone their children or other younger family members for remote IT support. An astonishing 18 per cent miss their children’s tech support more than their company when they are not around. And, in their desire to get help from family members, 15 per cent of over 55s have even bribed them for support.

Alexander Moiseev, Chief Business Officer, Kaspersky, said: “Not everyone has grown up with technology – and the older generation may therefore not feel as comfortable using it as millennials, or tech natives, do. But we want everyone to enjoy the opportunities that technologies can and do bring to our lives – and we are committed to empowering everyone with the information to do so. The right knowledge will enable users of all ages to conduct their online activities with confidence – and look forward to what the future could bring.”

The over-reliance on millennials to be tech support heroes is affecting family relationships, and even their gifting habits. Nearly a third (30 per cent) avoid buying older family members technology presents, because they know they will be the ones lumbered with having to set it up.

“The dramatic rise of technology within our cars, offices and social environments has challenged all generations to continually learn how to benefit from them. Those in the second half of their lives can find the changes overwhelming and often fear being duped, exposed or targeted via them – and it is often millennials who are forced to come to the rescue. Being armed with knowledge may mean we all feel a little less of an existential crisis and a little more attached to our inner Bill Gates,” adds Kathleen Saxton, psychotherapist.

Kaspersky is committed to breaking the cycle of ‘Can you just’ and giving time back to millennials who are having to increasingly provide ongoing tech support for family members, as well as arming the older generation with the tools to help themselves.

Bangkok: Technology has transformed how we live our lives, but it has come at more than just a financial cost for many of us. A new Kaspersky survey has found that more than a third (35%) of over 55s would struggle with daily technology challenges if it wasn’t for support from their children. Due to this, they are automatically turning to younger family members for all forms of tech support, leading to cries of ‘Can you just… fix the internet?’, ‘… show me how to upload to the cloud?’ or ‘… secure my online banking app?’.

But at a time when the younger generation is trying to buy houses, have children and advance their careers, the demands from overwhelmed and uninformed family members to provide free technical support can be a step too far. Whilst more than half of millennials (55%) feel duty-bound to provide on-demand tech support to older relatives, a quarter (25%) say that they actively avoid family members who they think will ask for help.

With half (52%) of over 55s admitting they are not knowledgeable about tech, four-in-ten (41%) phone their children or other younger family members for remote IT support. An astonishing 18% miss their children’s tech support more than their company when they are not around. And, in their desire to get help from family members, 15% of over 55s have even bribed them for support.

“Not everyone has grown up with technology – and the older generation may therefore not feel as comfortable using it as millennials, or tech natives, do. But we want everyone to enjoy the opportunities that technologies can and do bring to our lives – and we are committed to empowering everyone with the information to do so. The right knowledge will enable users of all ages to conduct their online activities with confidence – and look forward to what the future could bring,” explains Alexander Moiseev, Chief Business Officer, Kaspersky.

The over-reliance on millennials to be tech support heroes is affecting family relationships, and even their gifting habits. Nearly a third (30%) avoid buying older family members technology presents, because they know they will be the ones lumbered with having to set it up.

“The dramatic rise of technology within our cars, offices and social environments has challenged all generations to continually learn how to benefit from them. Those in the second half of their lives can find the changes overwhelming and often fear being duped, exposed or targeted via them – and it is often millennials who are forced to come to the rescue. Being armed with knowledge may mean we all feel a little less of an existential crisis and a little more attached to our inner Bill Gates,” adds Kathleen Saxton, psychotherapist.

Kaspersky is committed to breaking the cycle of ‘Can you just’ and giving time back to millennials who are having to increasingly provide ongoing tech support for family members, as well as arming the older generation with the tools to help themselves.

Trust, a stepping stone towards a cashless society

ศาสตร์เกษตรดินปุ๋ย : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation

http://www.nationmultimedia.com/detail/Economy/30370925

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Trust, a stepping stone towards a cashless society

Economy June 12, 2019 01:00

By SPECIAL TO THE NATION

IN RECENT YEARS, Thais have been talking about moving forward to a cashless society.

According to the 2018 Visa Consumer Payment Attitudes survey, 42 per cent of Thai consumers were carrying less cash than in the previous two years. The number was a big leap compared to the 26 per cent of consumers in the 2017 survey. Furthermore, 40 per cent of consumers said they can manage their daily payment without cash.

Is this a strong signal that Thailand is about to become a cashless society in the near future? And the more important question is: Are we ready yet?

To drive Thailand toward a cashless society, the government has adopted several initiatives, including in 2016 allowing PromptPay, a service that eliminates fees on online banking transactions. This was followed by the cancellation of digital transaction fees in 2018 by Thai commercial banks, which led to tremendous growth in digital banking transactions and in the number of customers, according to the Bank of Thailand. To accompany such expansive popularity, financial institutions have been investing in both at the front end, such as for mobile applications, and at the back end, such as for the infrastructure needed to ensure the best services for their customers.

However, the customer adoption of such technology requires trust, since customers must provide a lot of personal information. In Sweden, where only 13 per cent of people use cash, a nationwide 2018 survey, found they have a deep trust in both institutions and new technologies. For them, the convenience of a cashless system outweighs concerns about the security of their money or personal information.

Without their trust in system security, customers will not feel comfortable doing online transactions and will try to avoid them as much as possible.

The system not only has to be secure, it also has to be available at all time. VISA hardware failure is one of the example of the system becoming unavailable, which has caused outrage among customers across the UK and Europe when they were unable to use their credit cards to pay for goods and services. Customers also need confidence that when they have recently made a payment, their money would not be affected by failed transactions.

Availability is one of the three key primary computer security requirements, to ensure the system will stand ready whenever the users need it. To enhance customers’ trust in system availability, the BOT launched a new policy requiring every commercial bank to disclose their operational outage statistics so that consumers can select the service that is compatible with their needs. As a result, the competition among banks to improve their system reliability was intensified.

The other two primary requirements are confidentiality and integrity. Confidentiality is required to ensure no leakage of customers’ information to protect customers from privacy invasion, since all of their transactions are recorded in the system. Integrity is needed to safeguard customers from fraudulent transactions. That is, their payments are made to the right person and no one can steal their money from them. With the current technologies, such as digital id and blockchain, confidentiality and integrity of the system can be maintained. And thus, complete computer security is not out of reach.

Aside from innovating services that serve customers’ needs, a remaining crucial step is to educate consumers on the level of security these technologies can provide. On the day that every service is fully functional, and consumers understand how secure the system is, we are finally ready for cashless society.

Contributed by NUTTAPONG NETJINDA. |He can be reached at tmbanalytics@tmbbank.com. Views expressed in this article are those of the author and not necessarily of TMB Bank or its executives.