Affected customers can:

• Choose a new date on the same route on or before October 16 at no additional cost, subject to seat availability

• Retain the value of their booking in a credit account linked to their BIG member account

• Obtain a full refund

These options are applicable only for direct online bookings made via airasia.com. For other types of bookings, such as through travel agents, customers should seek further assistance there.

Affected customers will be notified directly via email and SMS.

To check eligibility and learn how to submit a request, refer to the Covid-19 Refund Request Guide.

AirAsia is closely monitoring the virus situation and reserves the right to announce further policies accordingly.

The company also learned it had hosted its first confirmed coronavirus case: a Brazilian official who spent time with President Trump at his Mar-a-Lago Club in Florida last week.

As of Thursday evening, the Trump Organization had not changed its public posture – or outlined what measures it is taking to protect club members and guests – as the virus has spread more widely across the country, including to all nine states and the District of Columbia where the company operates in the United States.

President Trump’s decision to restrict travel from Europe did not apply to the United Kingdom and Ireland – countries where he happens to own three golf courses.

The Trump Organization is still owned by President Trump but is run by his adult sons. The company did not respond to requests for comment about how it was addressing the coronavirus.

The broader U.S. hotel industry has taken a sharp hit since the beginning of March. The industry watchdog STR reported that – during the first week of March – occupancy across U.S. hotels fell 7 percent from the same time a year earlier, and revenue per room fell even further, by 11 percent.

“This is likely to get a little worse before it gets better,” said Jan Freitag, a vice president at STR.

Event cancellations have already begun to affect the company: a group of Texas bankers called off a March 22 reception at the Trump International Hotel Washington D.C. as part of coronavirus precautions. And a convention for the auto-repair industry now won’t be held at Trump’s Doral resort in Miami.

At Mar-a-Lago, one person familiar with the club’s operations said that a multiday, lavish wedding had been postponed because of coronavirus fears, and a brunch had been called off.

These cancellations came amid news that a Brazilian official – who had met with Trump and Vice President Mike Pence on Saturday at Mar-a-Lago – had tested positive for coronavirus.

Several hours after the Brazilian official’s positive test was announced, there had been no guidance from the club about how to react, the person said.

“I was there all weekend,” said the person, who spoke on the condition of anonymity to discuss the club’s private operations. “Now, I’m concerned.”

But the club appeared to be allowing other events to proceed.

Mar-a-Lago this week has been setting up for a massive, 700-person charity luncheon – the “Wine, Women and Shoes” bash to raise money for Big Dog Ranch Rescue, an animal shelter. The chairs of the event include Trump’s daughter-in-law, Lara Lea Trump, and the daughter of Trump’s former presidential rival, Georgina Bloomberg.

The organizers said Thursday they planned to proceed despite the Brazilian official’s positive test.

“Most events have continued here in Palm Beach with strong attendance and no known community transmission of COVID-19 in Palm Beach county to date,” charity spokesman Chase Scott wrote in an email. “Additionally we will offer hand sanitizers, washing stations and, upon check-in, encourage all guests to refrain from shaking hands, hugging or kissing during the event as precautionary measures.”

An outdoor car show planned for March 20 at Mar-a-Lago, and a “Spring Fling” charity luncheon planned on March 29 at the club are also going on as scheduled, organizers said.

On Wednesday, before the Brazilian official’s positive test, the club had sent an email to members reassuring them that it would remain “your home away from home.” There would be additional hand sanitizer and heavy cleaning, but no closures, the club said then.

“We will continue to operate without disruption,” club manager Bernd Lembcke wrote, according to a copy of the email obtained by The Washington Post.

On Thursday, Florida Gov. Ron DeSantis, a Republican, recommended residents “strongly consider limiting or postponing mass gatherings in the state of Florida.”

In both Chicago and New York, small investors in the Trump hotels have received letters in recent days saying that the hotels were being given extra cleaning, and that hand sanitizers had been put out in public areas. The Trump Organization warned investors in Chicago that the coronavirus was depressing tourism across the city.

In contrast to some of Trump’s own comments – which have downplayed the danger of the virus – the Trump hotel in Chicago said it was taking significant measures: giving managers special training in hygiene, increasing the frequency of cleanings, and adding hand-sanitizer dispensers throughout the hotel’s public areas.

“Our cleaning procedures and policies at the Chicago property are meticulously followed and executed by our staff and vendors each day,” the Trump Chicago hotel’s management wrote, according to a copy of the letter obtained by The Washington Post.

Freitag,of the hotel industry watchdog group, said that hotels catering to conferences and meetings would be especially hard-hit, because those cancellations wipe out a lot of business at once, and because the complex logistics of large conferences make them difficult to postpone. They are simply canceled instead.

“The demand for meetings that is going away today will not return” for an extended time, Freitag said.

On their face, the terms were so favorable for Buffett’s Berkshire Hathaway Inc. — and so onerous for the company, the oil driller Occidental Petroleum Corp. — that fellow billionaire investor Carl Icahn seethed with indignation. It was, he wrote, “like taking candy from a baby.”

But now, some 11 months later, Buffett’s bet on Occidental is suddenly a far cry from the slam dunk that it once appeared. Few large companies, if any, in the U.S. shale patch have been hit harder than Occidental by the collapse in oil prices this week. And while Buffett’s preferred shares don’t trade, the plunge in price on the company’s common stock, down 70% in the last 12 days, and in its benchmark bonds, down 25%, provide clues about the market’s perception of the value of his investment.

The stock dropped 16% to $9.95 Thursday before trading was halted due to reaching a circuit breaker limit. It closed at $58.88 when Buffett invested last April.

For Buffett, the episode marks another setback for one of his key investments, just a year after the Kraft Heinz writedown unleashed turmoil at that business. It also raises questions once again about how he intends to use his massive cash holdings — $128 billion at last blush — with few wholly appealing investment options to choose from.

The $10 billion investment in Occidental, his first major deal in four years, was instrumental in allowing the company to win a bidding war for Anadarko Petroleum Corp. But the transaction is only exacerbating Occidental’s troubles. Previously a steady, diversified oil producer, Occidental is now a heavily indebted shale oil producer highly subject to the whims of crude prices. Buffett himself conceded last year that the success of the deal depended on the vagaries of the oil market.

“The structure of the deal was a classic Berkshire deal,” Cathy Seifert, an analyst at CFRA Research, said. “Again, timing is everything and what a difference a year makes.”

Berkshire didn’t respond to requests for comment.

Things haven’t totally unraveled on Berkshire’s investment yet, of course. For now, in fact, the preferred shares continue to throw off cash — $200 million every quarter — and also rank above the common stock when it comes to liquidation. Berkshire does also hold some common shares, but they totaled just $780 million at the end of the year, equal to only 0.3% of Berkshire’s entire stock portfolio.

Buffett’s record of preferred stock deals have often played out in his favor. He bought stakes in General Electric and Goldman Sachs during the financial crisis. Both of those preferred stakes paid 10% dividends.

But he’s been struggling to find attractive ways to put his near record cash pile to work. While his company has built up a more than $70 billion stock holding in Apple. through the end of 2019, Buffett had failed to find major transactions since his 2016 acquisition of Precision Castparts.

And while the Occidental deal was lauded by analysts at the time, it put Buffett in a notoriously volatile industry. Few predicted, of course, that a split between Russia and its one-time OPEC allies would spark a price war. The ensuing crash in those prices eventually forced Occidental to cut its dividend for the first time in three decades Tuesday. Buffett’s preferred stake was unaffected by the cut, but Berkshire’s common stock holding will feel the ripple effects unless Buffett’s company tweaked that holding since the end of the year.

Cutting capital expenditure by a third and slashing the dividend almost 90% will help drive Occidental’s break-even costs down to the low $30 a barrel range, Chief Executive Officer Vicki Hollub said in a statement Tuesday. The move, and broader stock market gains, helped the company stock surge nearly 15% that day.

But the cut to Occidental’s prized dividend limits payouts to common stockholders, including Icahn, who has been battling the company for months over the Anadarko deal.

“Buffett figuratively took her to the cleaners,” Icahn wrote in July about Buffett’s preferred stock deal. Icahn, an Occidental shareholder, said in February ahead of the oil market crash that the “ill-advised bet” on Anadarko and any slump in oil prices could jeopardize the dividend.

Icahn said late Wednesday that he had increased his stake in Occidental to about 10%, from 2.5% previously, and he renewed his attack on the company’s board. “In other cultures, they would have the dignity to resign or worse,” Icahn said by phone. “In the army, they would be court-martialed, but here they would probably grant themselves bonuses because their stock options have collapsed.”

A representative for Occidental declined to comment on Icahn’s position.

In the short-term at least, the Anadarko deal has come at a major cost to shareholders. Occidental is down 82% since its interest in Anadarko first became public almost a year ago, compared to a 49% decline in the S&P 500 Energy Index, and a similar decline in oil.

Occidental’s dwindling market value has raised speculation over whether Buffett would ever buy the company outright. While Buffett has the funds, any eventual purchase would depend on his outlook for the oil market and other variables, said David Kass, a professor of finance at the University of Maryland’s Robert H. Smith School of Business.

“It’s certainly well within the $128 billion that Buffett has to spend,” Kass said. “But would the risks far outweigh the expected reward?”

The minister said the THAI board had informed him of the move.