Bangkok among top Asian e-commerce cities

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Bangkok among top  Asian e-commerce cities

Tech May 03, 2019 01:00

By The Nation

Bangkok is among the leading commerce cities in Asia, according to the latest white paper on the top such cities, YCP Solidiance announced yesterday.

“Top E-commerce Cities in Asia”, aims to shed light on the significance of the e-commerce landscape in Asia, and how it has quickly adapted to global trends. An “e-commerce city” refers to an urban city with interconnected infrastructure that makes up an e-commerce ecosystem that helps it thrive.

Bangkok is one of the top e-commerce cities, along with others Singapore, Jakarta, and Osaka.

The e-commerce industry has continued to witness exponential growth around the world, worth US$2.86 trillion (Bt91.52 trillion) in 2018 and estimated to grow further to $6 trillion (Bt192 trillion) in 2022.

The Asia Pacific market enjoyed a 35 per cent economic growth rate in 2018, with $1.8 trillion in retail e-commerce sales, positioning it to be a clear leader and achieve one-fourth of the global e-commerce share by 2023.

Communications market to continue mild growth

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Communications market to continue mild growth

Tech May 01, 2019 01:00

By SIRIVISH TOOMGUM
THE NATION

THAILAND’S communications market (including that of the internet) is continuing in a positive direction with a forecast market value of Bt629.673 billion, up 2.57 per cent from last year, according to a study from the Centre for International Research and Information (CIRI).

The study found that the communication market in 2018 was worth Bt613.920 billion, an increase of 2.23 per cent from 2017, CIRI director Nittaya Soonthornsiripong said yesterday. The National Broadcasting and Telecommuni-cations Commission (NBTC) hired CIRI to conduct the study.

Factors that support the communication market’s growth in recent years included the government policy to promote Thailand as a digital society, and efforts to provide people with equal access to communication services.

The change in consumer behaviour as people turn increasingly to online media in both their work and home lives is another driving force in the industry’s growth.

Not all aspects of the communication market are thriving, however, with the economic slowdown of recent years factoring into a decrease in the communication equipment market. It was worth Bt256.914 billion in 2018, a decrease of 1.70 per cent from 2017.

That decline would have been larger without the government sector’s investment in promoting equality of access to communication services, such as through the Village Broadband Internet (Net Pracharat) project.

The CIRI has forecast a rise in investment in the communications equipment market in 2019 of approximately Bt263.444 billion, an increase of 2.54 per cent from 2018.

That increase will largely be driven by government investment in various projects. The private sector is also continuing its investment to boost the efficiency of internet speed and bandwidth, and to provide data communication services (such as Data Centre, Could Service), which have witnessed an increasing demand especially from the business sector.

From the consumer side, behaviour changes to socialise via mobile phones has induced the growth of smartphone demand.

The market value of communications services is expected to reach Bt366.229 billion this year, up 2.58 per cent year on year.

The value of the communications service market last year was Bt357.006 billion, up 5.26 per cent from 2017, due to the sharp increase in internet use for communication, entertainment, as well as for business activities and online transactions.

CIRI’s survey found that the number of internet users in Thailand has increased steadily, both in fixed broadband and mobile broadband markets.

The number of internet users in 2018 reached 47.45 million people, an increase of 5.01 per cent from 2017. It is predicted to again increase this year to 50.08 million people, up 5.55 per cent from 2018.

Picking up speed in the STREAM

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Kanokporn Prachayaset
Kanokporn Prachayaset

Picking up speed in the STREAM

Tech April 29, 2019 18:43

By Asina Pornwasin
The Nation

Tencent is bulking up its streaming services in thailand in bid to replicate china success

TENCENT, operating in Thailand for the past 20 years, has been busy expanding its service platforms. Three years ago the Chinese technology giant added the music streaming service JOOX and in 2018, the games platform PUBG.

In its latest venture, Tencent Thailand has this year added video steaming, with the aim of soon becoming the market leader.

In China, Tencent’s content features three main digital service platforms – for music, games and video streaming. Tencent Thailand now matches its parent in providing the same portfolios.

Tencent in China first launched its video steaming platform under the name Tencent Video in 2011 and began producing original content the following year. Its content comes from three sources – its own content, hiring content producers to supply the platform, and buying from content service providers.

In China, there are around 500 million active users per month, and around 89 million people pay a subscription fee.

Kanokporn Prachayaset, head of business development and marketing at Tencent (Thailand), said that this is the first country outside China to bring Tencent’s video streaming service to market under the name WeTV. Because of Tencent’s readiness in both content and infrastructure, the local team convinced the company to launch the new service in Thailand.

“We found that Thais spend a lot of their daily time on different digital services, and saw the huge opportunity to offer a video streaming service to fill out our portfolio,” said Kanokporn.

But why Thailand first? Because the two countries have cultural similarities and Chinese content is a favourite of Thai consumers, she said.

Kanokporn said the company boasts a strong local team able to offer mutual support, especially for offering cross-platform services between Sanook as the No 1 portal in Thailand, JOOX as the No 1 music streaming platform in Thailand, and WeTV, which is expected to become the country’s No 1 video streaming platform.

Thailand is also interesting in terms of market size, with over 50 million internet users. Most Thais are early adopters who welcome giving strong feedback to new services.

“Currently, over 30 million users are on Tencent’s content platform,” noted Kanokporn.

She stressed that the goal is to drive WeTV to become the No 1 video-streaming platform, matching the position Tencent enjoys with its other services in Thailand. For 2019, the aim is to push WeTV to the No 3 spot in the local market.

To achieve these goal, Kanokporn said that the company’s marketing strategies include use of social media such as Facebook and Twitter, search engine optimisation (SEO), and YouTube. Tencent Thailand’s promotions will also make use of JOOX and Sanook and key opinion leaders (KOL), or influencers, to promote WeTV in Thailand.

“We will use JOOX as media to offer not only audio and banner ads, but also to offer bundled packages with music and video for VIP subscribers. We will also increase channels on Sanook to facilitate easier access WeTV at wetv.sanook.com,” said Kanokporn.

The business model and revenue streams of WeTV are similar to JOOX, offering freemium and VIP subscription services for users. In this way, it gains revenue comes from advertising under the freemium model and fees under the VIP subscription model.

As the newcomer in the market, it intends to be aggressive in its plan to become No 1 in the future because of its strength in content and in its team.

For content, Tencent Video in China has been strong in original productions. For example, Tencent in China invested the equivalent of around Bt500 million to produce the EverNight series, as original content. The series could gain 5 billion views within a month of launching in China. This kind of content will be exclusive for WeTV users.

Tencent Thailand will use simulcast strategy to bring key content from China to Thai users instantly. For example, it also has variety programs, especially realty TV shows. One popular show is Produce Camp 2019, which Tencent bought under licence from a South Korean company to offer to Tencent Video’s users. Thai users will be able to watch this reality show just one day behind its fans in China.

In terms of teams, Tencent Thailand has strong teams and products in the Thai market, helping it in cross-content and cross-platform activities.

Although Chinese content will be the main fare for WeTV at the beginning, the company aims to go after the mass-market consumers, Kanokporn said

“Therefore, the company will expand to offer many kinds of content, including from Thailand, South Korea and the US,” she said.

“For Thai content, we worked with a local content partner. Now we have at least one official local partner – that is One31, which will offer an exclusive re-run of Thai series. Since early this year there are four titles from One31 on WeTV. We will bring content from Korea and the US to offer on WeTV in May. We have bought content licences and are creating Thai subtitles. We are also bringing premium grade content from Tencent Video to create the Thai sound.”

Initially, the target users of WeTV will be early adopters in Bangkok and in the large cities, with these customers aged between 24 and 40. It will later expand to offer content to cover users aged above 40, with select titles offering Thai sound tracks, Kanokporn said.

She said there are many video streaming service providers in Thailand, and that is a good sign, indicating the readiness of the market.

“The opportunity we see is that there is no significant Chinese content,” she says. “Consumer behaviour is now changing and they have more choices so they will switch between video streaming platforms to follow their favourite content,” she says. “So, stickiness of content is important. Our content includes programs with many episodes and which often run longer than shows in countries.

“Chinese series, on average, have around 40 episodes. More episodes means more chances to catch people’s time spent on screen. Thais on average spend over three hours per day watching video streaming on devices.”

In Thailand, she said, internet users spend an average of 9 hours and 11 minutes online everyday. They watching all kinds of content, including broadcast TV, TV on demand, video streaming, for around three hours and 44 minutes. There is scope to increase the time consumers spend watching content.

WeTV has four content categories: series, variety, anime, and movies. Series account for 80 per cent of the total, but by the end of 2019, they are expected to fall to around 60 per cent. Movies account for 20 to 25 per cent, and variety and anime productions will make up the rest. Chinese content makes up 70 per cent of the total with Thai shows filling out the rest. In May, two more shows will be added, from South Korea and the US. By the end of 2019, Chinese content will drop to around 45 to 50 per cent.

“Next month, we will have around 150 titles and this will increase to 300 titles by the end of this year. WeTV has been available since January this year, but it will be officially launched in June,” said Kanokporn.

She said the beauty of WeTV is that it not only provides video steaming for Thais but will also bring in Thai content.

This content will come from providers who partner with WeTV to distribute on Tencent Video’s platform to capture the huge Chinese market as well.

“This will help create revenue for Thai content owners, brands, and artists,” Kanokporn said.

Venture touts clean energy as way to help firms

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Venture touts clean energy as way to help firms

Tech April 29, 2019 18:40

By Asina Pornwasin
The Nation

A CLEAN-ENERGY development company has been formed by Pea Encom International, a subsidiary of the Provincial Electricity Authority (PEA), and BCPG Plc with the aim of helping companies to innovate in a changing world.

With initial registered capital of Bt200 million, the short-term investment plans for Thai Digital Energy Development include decentralised distribution in the renewable energy business and digital business for the energy industry. For 2019, the first project to be undertaken is the 12-megawatt Smart University project with Chiang Mai University.

Khemmarat Sartpreecha of Pea Encom said the global transformation of the power business from centralised to decentralised, the use of digital technology, and the introduction of innovations such as blockchain in peer-to-peer energy trading, have made PEA realise the need to change along with the trend.

With the increasing demand for clean energy at both the global and national levels, and the declining cost of renewable energy production, consumers now have more access to renewable energy.

The joint-venture company will promote power production from renewable energy as well as promote digital business through the PEA Hero Platform developed by PEA.

The venture will also promote energy management, along with energy as a service business, among public and private sectors as well as state enterprises. And it will develop total solutions for digital energy products to respond to consumers’ needs.

Investments will be in the power production from renewable energy business, energy saving and energy management systems, and other businesses in digital energy.

“We offer choices in using clean energy for utilising technology to respond to the increasing demand of consumers who are no longer just consumers, but rather prosumers, to create a smart community through innovation.

“They can use applications and smart devices to produce and manage clean energy by themselves,” said Khemmarat.

Bundit Sapianchai, president and chief executive officer of  BCPG, said that BCPG is also focusing on retail business by offering choices to consumers so that they can produce clean energy by themselves at a lower cost.

Solar among options

The joint venture is set to gear to aggregator businesses, especially peer-to-peer energy trading through blockchain technology. That includes smart-city projects, such as the project to install solar rooftop and energy management and energy trading systems among the buildings at Chiang Mai University. Installation of that project has already begun, with total installed capacity of 12 megawatts.

Other projects will involve real estate developers such as Sansiri and SC Asset.

Recently, SC Asset and BCPG launched the “Sun Share Project”, for the first time using blockchain to manage a solar roof system for household consumption and electricity transaction at “Neighbourhood Bangkadi”.

The innovative energy management system is designed to ensure sustainable benefits for customers, and involves Power Ledger as a digital energy partner.

BCPG believes in the democratisation of energy – that everyone has the freedom to use and manage their own energy. In this joint venture, the company will continue working closely with Power Ledger, its digital business partner.

They will together create a business landscape whereby innovation plays a crucial part in a sustainable way for new energy utilisation.

Thai startups get chance to hitch a ride with Grab

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Thai startups get chance to hitch a ride with Grab

Tech April 29, 2019 18:38

By The Nation

Grab is inviting applications from startups across Thailand to join the second intake of Grab Ventures Velocity (GVV), the technology company’s main scale-up programme for post-seed startups.

Launched in July last  year, Grab Ventures is Grab’s venture building and venture investments arm.

Through GVV, Grab Ventures offers mentorship and access to the parent company’s vast customer base and technology assets, so that startups can test and scale their services via the Grab ecosystem.

Following the success of its first batch graduates from the GVV programme in January this year, applications for the second intake are open until May 15.

 Thailand has developed around 1,000 local startups and the country expects to have 10,000 of them by 2037.

With GVV, Singapore-based Grab aims to take part in enhancing the incubation ecosystem for Thai startups, connecting them to strategic partners and investors, and forging deals or business matching between startups and Grab.

This aligns with the government’s goal to create a digital hub in Thailand.

The theme for this second batch, which runs from June to August, is “Empowering Micro-Entrepreneurs in Southeast Asia”.

Two programme tracks will open. The first is “Empower Farmers”, which includes innovative solutions that help farmers bring affordable, quality fresh groceries to customers across Southeast Asia.

The Empower Farmers track will select up to five  startups from Southeast Asia that are disrupting the traditional fresh-foods supply chain, which includes meats, fruits and vegetables. Startups supplying fresh groceries to SMEs (restaurants, grocery stores) or end-consumers are welcome to apply.

The second track, “Empower Small Businesses”, strives to discover startups that are pioneering innovative solutions to empower small merchants by lowering their costs, simplifying their operations or increasing their income.

Startups in this track will pilot their solutions with Kudo’s agent network in Indonesia.

Participating startups for both tracks will have the opportunity to pilot their solutions within Grab’s ecosystem.

In addition, startups will also get access to Grab’s internal and external network of C-level advisors and experts.  On the technology front, these startups will leverage GrabPlatform resources, such as cloud APIs, as well as Kudo resources, in order to accelerate their product development.

Tarin Thaniyavarn, country head of Grab Thailand, said that the Kingdom’s startup scene is growing at an interesting pace, particularly in the AgTech space.

The Grab Ventures Velocity (GVV) programme is a great opportunity for Thai startups to scale and test their solutions through the Grab ecosystem, said Tarin.

“By piloting these innovative solutions in our comprehensive and interconnected ecosystem of everyday services ranging from transportation, food delivery, express delivery and financial services, we believe that this will not only allow startups to grow their businesses, but also benefit users and micro-entrepreneurs alike,” he said.

5 tech trends identified as affecting businesses

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5 tech trends identified as affecting businesses

Tech April 26, 2019 01:00

By JIRAPAN BOONNOON
THE NATION

ACCENTURE has identified five technological trends that the consulting company says will affect businesses in the digital era.

Nontawat Poomchusri, country managing director and financial services lead for Accenture in Thailand, said the firm conducted a survey, called Technology Vision 2019 Thailand, in which it polled 60 executives in the fields of banking, consumer goods and services, industrial equipment, insurance, public services, retail, telecommunications and utilities industries. The survey took place over the last quarter of 2018.

Of the five trends identified, the first is what the company calls DARQ Power.

“The technologies of distributed ledgers, artificial intelligence, extended reality and quantum computing (DARQ) are catalysts for change, offering extraordinary new capabilities and enabling businesses to re-imagine entire industries,” Nontawat said. “When asked to rank which of these will have the greatest impact on their organisation over the next three years, 41 per cent of executives ranked AI No 1- more than twice the number of any other DARQ technology.”

He said that 95 per cent of Thai businesses and enterprises are experimenting with one of more of these technologies. They will have the greatest impact on their organisation over the next three years. Some 32 per cent of executives ranked AI as the No 1 trend.

The second trend relates to unlocking unique opportunities with customers.

“Technology-driven interactions are creating an expanding technology identity for every consumer. This living foundation of knowledge will be key to understanding the next generation of consumers and for delivering rich, individualised, experience-based relationships,” he said. “More than four in five executives (83 per cent) said that digital demographics give their organisations a new way to identify market opportunities for unmet customer needs.

“Around 90 per cent of Thai businesses and enterprises agree that digital demographics give their organisations a new way to identify market opportunities for unmet customers need.”

However, he said that 95 per cent of Thai executives believe that “consumers digital demographic are increasingly becoming a more powerful way to understand their organisation’s customers”.

The third trend has been dubbed “Human+ Worker”.

“As workforces become human+ – with each individual worker empowered by their skillsets and knowledge plus a new, growing set of capabilities made possible through technology – companies must support a new way of working in the post-digital age,” Nontawat said. “Around 60 per cent of Thai executives believe that their employees are more digitally mature than their organisation, resulting in a workforce waiting for the organisation to catch up.

“Around 87 per cent of Thai executives believed that increased employee velocity – the speed at which members of the workforce move between roles and organisations – has increased the need for reskilling in their organisations.”

The fourth encapsulates the concept that enterprises are not victims; instead, they are vectors.

“While ecosystem-driven business depends on interconnectedness, those connections increase companies’ exposures to risks,” Nontawat said. “Leading businesses recognise that security must play a key role in their efforts as they collaborate with entire ecosystems to deliver best-in-class products, services and experiences. Only 29 per cent of executives said they know their ecosystem partners are working diligently to be compliant and resilient with regard to security.

Accenture has identified the final trend as the concept of “MyMarkets. Under this idea, companies can “meet consumers at the speed of now”.

“ Technology is creating a world of intensely customised and on-demand experiences, and companies must reinvent their organisations to find and capture those opportunities,” Nontawat said.

“That means viewing each opportunity as if it’s an individual market – a momentary market. Six in seven executives (85 per cent) said that the integration of customisation and real-time delivery is the next big wave of competitive advantage.

Moreover, businesses and enterprises around 95 per cent agree the integration of customisation and real-time delivery is the next big wave of competitive advantage, Accenture says.

Business told to use private clouds to minimise losses

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Business told to use private clouds to minimise losses

Tech April 26, 2019 01:00

By        SPECIAL TO THE NATION

As the world of technological advancements continues to evolve, more and more businesses are uprooting their operations from traditional customer owned computer systems to public clouds.

There they can store their servers and data off-site in a public domain that can be accessed by users through the internet.

Public clouds are computer services offered on the public internet by third-party providers to be sold on demand or offered for free in some cases. These services come in a one-size-fits-all model and are easily accessible to anyone who wishes to purchase them. The alternative private clouds require higher investment and management as well as hardware and application infrastructure maintenance, but in exchange provide higher security and, of course, fewer risks.

At first glance, public clouds appear to be the more affordable and accessible alternative to the more complex and expensive private cloud. However, after factoring in the potential risks and damages, investing in private clouds could help minimise security concerns and possible cloud outages that can easily cost more in damages in the long run.

In view of these disconcerting security risks, businesses should consider adopting private cloud backup solutions such as Network Attached Storage (NAS), which provides file sync services, a collaboration suite, a corporate communication app, mail services, and high availability services, thus simultaneously helping businesses to minimise the risks and losses caused by public cloud services anomalies.

“The threshold of deploying public cloud services may be lower, but once the public cloud services are abnormal, the losses caused by services disruption will be considerably higher,” Chad Chiang, Synology product manager, said. “In this case, businesses are strongly suggested to establish a private cloud system in order to ensure maximum service uptime and master-data autonomy.”

Backing up your software-as-a-service (SaaS) data is not only what you should do, but what you must do. New technologies come with new risks, but there’s no excuse for being unprepared. Get yourself prepared so that when a disaster strikes, you can ride out the storm unscathed.

Synology at a glance

Synology creates network attached storage, IP surveillance solutions, and network equipment that transform the way users manage data, conduct surveillance and manage the network in the cloud era. By taking full advantage of the latest technologies, Synology aims to help users centralise data storage and backup, share files on-the-go, implement professional surveillance solutions and manage network in reliable and affordable ways.

Chad Chiang is the Synology product manager.

Agencies join hands to support startups in major drive to e-commerce

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Agencies join hands to support startups in major drive to e-commerce

Tech April 24, 2019 01:00

By Kwanchai Rungfapaisarn
The Nation

Thailand’s National Innovation Agency (NIA) yesterday signed a memorandum of understanding with the Electronic Transactions Development Agency (ETDA) to provide funding and innovation support to local startups and small and medium enterprises, so as to enhance e-commerce and other electronic transaction activities.

The move is seen as a key step in facilitating e-commerce and e-transaction activities in Thailand.

ETDA predicts that the total e-commerce market in Thailand will increase significantly by about 14 per cent this year to Bt3.3 trillion, up from Bt3.1 trillion in 2018, according to Surangkana Wayuparb, president and CEO.

“The growth of e-commerce and e-transaction activities in Thailand has been driven by changing lifestyles of the Thai consumers,” she said, adding that the move has pushed Thailand to the highest growth in customer to customer online sales and activities in Asean. Meanwhile, in business to business, the country is lagging behind its neighbours including Singapore.

Surangkana said Thailand should have “local digital platforms” with a distinct Thai feel and signature to promote e-commerce activities in the country, and the development of data will be a significant element.

Working with NIA and ETDA will put a priority on raising funds and feeding them into the development of local platforms, she said. About Bt1 billion of the funding budget will be raised this year, especially from capital funds, private companies and other financial instruments, such as crowd funding.

“Under this collaboration, we will integrate knowledge, technology and innovation to promote the platform and ecosystem in electronic transactions.”

ETDA has a goal to push the emergence of an e-Commerce Park, which will play a similar role in Thailand’s e-commerce as Silicon Valley to the US computer industry. The park would incubate startups and SMEs and help build a labour force to feed the Thai e-commerce future market through a Young Talent Platform.

Ultimately, a workforce of 1 million could be involved in the sector, and 200,000 SMEs, said Surangkana.

The collaboration with NIA will bring closer the dream of a vigorous Thai e-commerce sector, she predicted, as people could see progress on building an e-commerce ecosystem, and connections between entrepreneurs and funding sources.

Pun-arj Chairatana, NIA director, noted that e-transactions now account for about 10 per cent of Thailand’s GDP, and will increase to between 30 per cent and 40 per cent within the next five years.

“Through the cooperation with ETDA, we [NIA] will provide funding and electronic transaction support to local startups and SMEs, focusing on three different groups – students incubating new startups, local startups, and professionals and corporates,” said Pun-arj.

Pun-arj said that for this collaboration, the focus will be on collaborative activities to promote and support education, research, technology development, and innovations in electronic transactions and e-commerce of small to medium sized enterprises and start-ups, in order to build business platforms and electronic transaction ecosystems.

In addition, they will jointly develop courses in electronic transactions, training and academic meetings, as well as knowledge exchange discussions that include recruiting sources of funds for entrepreneurs, experts or people who are interested in expanding electronic transactions.

Amazon sets up team to help Thai businesses tap B2C e-commerce

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Amazon sets up team to help Thai businesses tap B2C e-commerce

Tech April 24, 2019 01:00

By Asina Pornwasin
The Nation

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Amazon Global Selling has set up a team in Thailand to focus on helping Thai businesses capture the global cross-border business-to-customer (B2C) e-commerce, which is growing strongly and is expected to reach US$998 billion (Bt31.8 trillion) in 2020.

Amazon is not setting up a company, but creating a dedicated team in Thailand aimed at helping Thai sellers, brand owners and manufacturers to explore online export opportunities and to expand their international business by reaching more than 300 million Amazon global customers.

Bernard Tay, director of Amazon Global Selling Southeast Asia, said that Thailand is the second office in Asean after Singapore that will focus on helping Thai businesses benefit from cross-border commerce via Amazon e-marketplace platforms, with 18 websites, but starting with amazon.com.

“Amazon Global Selling has a regional office in Singapore. Thailand is the first office in Southeast Asia outside Singapore. This shows how much importance we attach to the Thai market,” said Tay.

He said the setting up of a dedicated team in Thailand was because of the Kingdom’s emerging manufacturing base, constant export growth of 7 per cent and the government’s digital transformation policy.

“We have just started a dedicated team. We hope to build more confidence and educate sellers in the beginning,” said Tay.

The team will provide educational support to potential Thai sellers with respect to selling on Amazon on-boarding process including account registration, listing creation, account operation, and Fulfilment by Amazon (FBA). Sellers will benefit from FBA’s bulk shipment, meaning more economies of scale and warehousing, especially for quick shipment. It has partnered with many logistics and transport companies

Revenue models are service fee (monthly fee), commission and FBA service charge.

The company will focus on the first five priority product categories which are high-potential Thai products like toys, apparel, home products, sport and pet products. These five product categories are in high demand from customers in the US while Thailand is strong in these products.

“We are cooperating with some government organisations and other partners to educate Thai sellers. However, there is no policy level cooperation with the government like what Alibaba did with the Thai government,” said Tay.

The global e-commerce trend shows that e-commerce grew 4 times faster than the retail market. In 2018, the e-commerce market grew by 23 per cent while retail market growth was 6 per cent. The cross-border B2C e-commerce market is growing rapidly and is expected to reach 27 and 29 per cent of total global B2C e-commerce in 2019 and 2020 respectively. It increased from 20 per cent in 2018.

On the Amazon platform, sales by small and medium enterprises (SMEs) were only 3 per cent in 1999 but jumped to 58 per cent in 2018. Amazon said it has helped SMEs worldwide do business and around 200,000 SMEs generate more than US$100,000 in sales on Amazon. Over 50 per cent of products available on Amazon are contributed by SMEs.

Amazon Global Selling has 18 websites with businesses from 130 countries selling on AGS. It also has 175 fulfilment centres that can deliver products to customers in 185 countries and regions. Customers now have more choices, with easier access to products from other markets.

Thai internet infections more than doubled in 2018, says Kaspersky

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Thai internet infections more than doubled in 2018, says Kaspersky

Tech April 22, 2019 14:23

By The Nation

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Kaspersky Lab on Monday released its 2018 security bulletin containing local information and an overview of the threats that faced Thailand over the past year.

According to the report, the web remained one of the major sources of cyberthreats in the country. The global cybersecurity company detected 30,203,943 separate internet-borne infections in Thailand.

Overall, 31.8 per cent of Thai users were attacked by web-borne threats last year, according to the report based on data from Kaspersky Security Network (KSN). This is a significant increase over 2017, when the lab’s products detected 12,696,011 threats with 29 per cent of users attacked.

According to Suguru Ishimaru, security researcher at Kaspersky Lab Japan, the Thai increase follows a global trend showing an overall growth of detected malicious installation packages, new mobile banking trojans, and new mobile banking trojans.

Several Southeast Asian countries also made it to the world’s top 10 nations with the highest percentage of users attacked by online threats. Banking trojans such as DanaBot, which was first detected in Q2 2918, continue to develop rapidly.

“Currently Thailand is 73rd worldwide in terms of the dangers we have detected which are associated with web surfing,” said Yeo Siang Tiong, general manager for Southeast Asia at Kaspersky Lab.

“While we can easily say that Thailand is safer compared with its neighbours in the region, we still highly urge internet users in the country to put their guards up against these costly and damaging online threats,” he said.

“The more than 30 million online infections blocked last year proved that Thailand is still within the radar of cybercriminals. Beef up your defenses and improve your online habits. Do not be a willing prey.”