FWD introduces digital mental health solutions for customers

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FWD introduces digital mental health solutions for customers

FWD introduces digital mental health solutions for customers

MONDAY, JANUARY 09, 2023

FWD Group Holdings Limited announced on Monday the launch of the Mind Strength Support programme, a first-in-the-market platform to provide individuals with a convenient and confidential way to access digital solutions to strengthen their mental health.

Customers will have complementary and regular access to a mental health self-assessment questionnaire, after which they will find a set of follow-up options.

These include online self-help tools, unlimited text-based coaching, and virtual therapy with professionals such as counsellors and clinical psychologists.

It is available to customers who have purchased the Mind Strength protection product, which provides extensive medical coverage, from initial diagnosis to ongoing treatment, for designated mental health challenges to ease customers’ financial burdens and support them in their recovery.

The launch follows the recent release of FWD Group’s International Mental Health survey, which interviewed more than 10,000 people across 16 international markets.  

The survey found that 40% of respondents in Asia say the cost of treatment is the biggest impediment to seeking outside help for mental health care, and 76% of respondents expressed their interest in exploring insurance options to address such challenges.

In addition, people in Asia place a higher value on self-help than on seeking outside assistance, with only 34% preferring to discuss issues openly with others.

FWD introduces digital mental health solutions for customers

Joanna Chu, Group Head of Product Proposition, FWD Group, highlighted, “At FWD, we believe a holistic approach to building mental strength is needed to help our customers in all aspects of their lives. FWD’s mental health survey demonstrated a growth opportunity for digital mental health solutions across Asia. We are pleased to partner with thoughtful as it reinforces FWD’s broader commitment to making insurance more inclusive and accessible by leveraging digital health technologies.”

FWD Group has engaged ThoughtFull, an Asia focused digital mental health company, to provide FWD’s customers with seamless access to mental healthcare tools via its proprietary mobile platform, ThoughtFullChat.

FWD’s customers can proactively manage their mental wellness simply by sending a text to their matched qualified professional. Based on the individual’s personally assessed needs, customers are empowered to find their best-fit mental health professional for video therapy, daily one-on-one, bite-sized coaching via text and audio messaging, as well as to engage with dynamic science-backed content and emotional health trackers at their own pace.

Joan Low, CEO of ThoughtFull, said, “While the importance of mental health has gained greater awareness across Asia since the pandemic, it takes a leading insurer like FWD to integrate access to mental wellness solutions into their customer programmes. As a tech-enabled mental health platform, our solutions are designed to be intuitive, easy-to-use and personalised for our users’ unique needs. It is thus a privilege to be FWD’s partner to bridge the many gaps that continue to exist in the mental health ecosystem, and to be working together to make personalised mental healthcare accessible to more people.”

The programme was recently launched in Hong Kong and Thailand, with other selected FWD markets to follow in the future. 

Rising MMA fighter Victoria Lee passes aged 18

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Rising MMA fighter Victoria Lee passes aged 18

Rising MMA fighter Victoria Lee passes aged 18

MONDAY, JANUARY 09, 2023

THE NATION

Rising mixed martial arts fighter Victoria Lee has passed away at age 18, her older sister and fellow ONE Championship fighter Angela announced on Sunday.

“She has gone too soon and our family has been completely devastated since then. We miss her. More than anything in this world. Our family will never be the same. Life will never be the same”, Angela Lee posted on Instagram.
 

Lee wrote that her sister had passed on December 26th, but did not reveal a cause of death.

Nicknamed “The Prodigy”, Victoria Lee was unbeaten in three fights as an atomweight after following Angela and brother Christian to the ONE Championship circuit, last defeating Victoria Souza via second-round TKO in September 2021.

She took a year off from fighting in 2022 to complete high school and recover from an injury,. but was set to return for her fourth professional fight against India’s Zeba Bano at a ONE Championship event on Saturday January 13th in Bangkok, Thailand.

“I am heartbroken by Victoria Lee’s passing”, ONE Championship Chairman and CEO Chatri Sityodtong wrote in a Facebook post, “May you rest in peace, Victoria. We will all miss you.”

Rising MMA fighter Victoria Lee passes aged 18Rising MMA fighter Victoria Lee passes aged 18

THE NATION

‘Dangerous’ winter temptation in South Korea: blowfish

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‘Dangerous’ winter temptation in South Korea: blowfish

‘Dangerous’ winter temptation in South Korea: blowfish

MONDAY, JANUARY 09, 2023

Blowfish, also known as puffer fish, is undeniably one of the top winter delicacies in South Korea. The clean, light taste of the fish meat with its unique chewy texture stands out among other types of edible fish.

Rich in the essential amino acid taurine, blowfish is known to help with blood circulation and warm up the body. It does not contain neutral fat, which can help with weight loss and protects healthy skin. The blowfish skin has abundant selenium, a source studied to have anti-cancer effects.

Called “bok” in Korean, there are over 10 different types of blowfish, but the common ones caught in Korea appear to have white bellies and dark grey backs with black dots.

When threatened, bok instantly inflates itself and turns into the form of a round-shaped ball to scare away predators.

Sinwon Bokjip, a blowfish specialty restaurant located in Hongdae, central Seoul (Kim Hae-yeon/The Korea Herald)Sinwon Bokjip, a blowfish specialty restaurant located in Hongdae, central Seoul (Kim Hae-yeon/The Korea Herald)

But contrary to their intention, self-inflation is not the real threat.

Some blowfish contain tetrodotoxin, a type of toxin that when consumed, can lead to extreme difficulty in breathing and can paralyze one’s body, ultimately resulting in death just several hours later. Historical archives show that countless people have died while consuming bok during the Joseon era, although this seldom happens today.

Therefore, in Korea, only trained chefs with special licenses can cook bok in restaurants.

Blowfish dishes can be enjoyed year-round in bok restaurants, but why are they the most popular during the winter season? The ones caught from December to early February tend to have less or weakened toxicity, and the flesh becomes full, which makes its chewy and succulent texture the best time to consume.

Boktang, blowfish soup

Sinwon Bokjip, located in a Hongdae alley in Seoul, has been in the same place since 1983, serving customers for nearly 40 years.

Many public figures have been patrons of the restaurant, including former President Kim Dae-jung and first lady Lee Hee-ho, who lived nearby, as told by the restaurant’s owner.

Boktang, boiled blowfish soup, also called bokguk, is one of the must-try signature dishes for first-time visitors and frequenters alike, at Sinwon Bokjip.

Generous portions of bright green minari are served in the hot pot, which gives the broth its clean flavour. The fleshy blowfish makes one dare to think that it is worth the try despite the danger.

Boktang, blowfish soup (Kim Hae-yeon/The Korea Herald)Boktang, blowfish soup (Kim Hae-yeon/The Korea Herald)

Try the light taste of the soup first, then go ahead with the blowfish, by gently dipping some into the special soy sauce offered.

Those who favour drinking can easily grasp why Koreans have them as “hangover soup,” since they are neither too salty nor heavy but still possess a delicate earthy flavour.

Regular blowfish soup costs 29,000 won per person, and the one with chambok, a specific type of blowfish known to be of higher quality, at 90,000 won.

Bokbulgogi, pan-fried marinated blowfish

The flavour of bokbulgogi varies by the head chef at bok restaurants, having their unique seasonings and spices mixed on the fish meat.

Bokbulgogi comes out seasoned and served on a hot grill pan.

Bokbulgogi at Sinwon Bokjip has a brownish-red hue due to gochujang and red peppers used in the seasoning, but it falls on the less spicier side compared to other bok restaurants.

Bokbulgogi, pan-fried marinated blowfish (Kim Hae-yeon/The Korea Herald)Bokbulgogi, pan-fried marinated blowfish (Kim Hae-yeon/The Korea Herald)

A nicely grilled bokbugogi should be crunchy on the outside and chewy on the inside. A cup of warm hire sake of which grilled chambok fins are boiled together is highly recommended to accompany the dish.

A set of side dishes that consist of bean sprouts, spinach, burdock and briefly boiled blowfish skin salad, is offered to be enjoyed and eaten together.

One can order a separate bowl of white rice with a savoury piece of bokbulgogi on top. Bokbulgogi is priced at 65,000 won per person.

Fried blowfish and sashimi

Deep-fried blowfish and vegetables (Kim Hae-yeon/The Korea Herald)

The two menu items — fried blowfish (boktwigim) and sashimi (bokhoe) — are usually ordered as side dishes, accompanied by a main meal such as boktang, bokbulgogi, bokjjim or bok-shabushabu.

A dish of fried blowfish consists of fried fish in a crispy golden batter and some other deep-fried vegetables including shiitake mushrooms, carrots and minari.

One can try fried fish with or without soy sauce.

Bok sashimi is served on a wide plate and consists of thin slices of raw blowfish, some lightly boiled blowfish meat, blanched blowfish skin, minari stems and slices of lemon.

Squeeze the lemon juice on top of the raw fish slices and place a slice of raw meat on your plate. Put a slice or two of boiled fish meat and blanched fish skin. Lay some minari stems on top, and fold the raw fish slice over to make it into a roll. Gently dip it into the restaurant’s own citrus ponzu sauce and enjoy.

Chef’s recommended way of enjoying blowfish sashimi (Kim Hae-yeon/The Korea Herald)Chef’s recommended way of enjoying blowfish sashimi (Kim Hae-yeon/The Korea Herald)

A medium-sized dish of fried blowfish, enough for two to three people, costs 59,000 won. A plate of bok sashimi is priced at 129,000 won.

The Korea Herald

Asia News Network

Thai AirAsia Takes “Most On-Time Airline in Asia Pacific” Honor for 2022

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Thai AirAsia Takes “Most On-Time Airline in Asia Pacific” Honor for 2022

Thai AirAsia Takes “Most On-Time Airline in Asia Pacific” Honor for 2022

MONDAY, JANUARY 09, 2023

Thai AirAsia has reaffirmed its position as the leading carrier for on-time performance with the latest recognition for the best on-time performance. 

Recognized for its top-notch on-time service, the airline has been ranked as the Most On-Time Airline in Asia Pacific and further, as the Top 3 Low-Cost Airline for On-Time Performance in the World, after producing an on-time performance rate of 91.56 % based on data collected in 2022 by Cirium, a leading global aviation and travel data and analytics firm.

Santisuk Klongchaiya, Chief Executive Officer of Thai AirAsia said:”For Thai AirAsia, on-time performance is a mark of quality service that is difficult to imitate as it requires a strong foundation of management, an efficient team and a genuine determination to always be improving and delivering an on-time experience to customers. Thai AirAsia sees on-time performance as second only to its top priority of safety and even established an On-Time Performance Development and Management committee to keep it the most on-time airline, an attribute that has distinguished the carrier.

Chatupong Hongwiset, Head of Ramp and Ground Service Equipment and Chair of the On-Time Performance Development and Management Committee, explained that service quality sets AirAsia apart from other low-cost airlines. The carrier works diligently to serve passengers efficiently and with the utmost safety.

Being named Most On-Time Airline in Asia Pacific and a Top 3 Low-Cost Airline for On-Time Performance in the World by Cirium again is such an honour and will drive AirAsia to continue with its effort to constantly better its service to passengers.

“On-time performance has bolstered Thai AirAsia’s image and these recognitions are a mark of our success. This achievement will only drive us towards better performance and efficiency, ” Chatupong said.

Thai AirAsia has consistently been recognized for its on-time service, placing among the top 3 on-time airlines in the world in the low-cost carrier category in 2021 with an on-time performance rate of 97.47 %, as assessed by Cirium, placing among the top 3 on-time airlines in the world in 2019 as assessed by OAG Aviation Worldwide and ranking No. 1 for on-time performance in the world in 2013 according to Flighstats.

AirAsia’s world-class standards have also brought it the World’s Best Low-Cost Airline award for 13 consecutive years (2009-2022) as named by Skytrax, along with many other accolades.

Thai ‘InsurTech’ firm plans IPO to expand business into Asean countries

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Thai ‘InsurTech’ firm plans IPO to expand business into Asean countries

Thai ‘InsurTech’ firm plans IPO to expand business into Asean countries

MONDAY, JANUARY 09, 2023

A Thai tech firm, whose platform and AI technology have become a game changer for the insurance industry, is confident of winning approval to raise funding from the stock market through an initial public offering soon.

BlueVenture Group Plc (BVG) said on Monday that it has filed an application with the Securities and Exchange Commission (SEC) to issue an IPO of157.50 million shares in the Market for Alternative Investment (MAI).

The BVG management has expressed confidence that the SEC would soon approve its application and it would use the funds raised via the IPO for expanding its business into Asean nations.

Patcharaporn Sanburanurak, managing director of KGI Securities (Thailand) Plc, BVG’s financial adviser, said the SEC has started considering the IPO application of BVG.

The IPO would seek to sell 90 million shares of BVG and 67.50 million shares of its subsidiary company, Patcharaporn revealed.

She said BVG had stated in the application that it would use the funds raised from the IPO to further develop its AI technologies for car and health insurance platforms so that it could expand its business to other Asean nations.

BVG CEO Nawarat Wongthitirat said her company had initiated the use of AI and Big Data technologies to provide a platform and apps for car insurance companies and health insurance firms to manage and streamline services for their clients.

Nawarat said BVG’s platforms and apps have become an industry game-changer for insurance firms, allowing them to service their clients with much more efficiency and allowing them to save time and cost.

Thai ‘InsurTech’ firm plans IPO to expand business into Asean countriesNawarat said the EMCS platform of BVG is now used by 34 out of 39 car insurance companies that operate in Thailand as of last year.

The platform is used to manage 10.7 million out of 11 million non-compulsory car insurance policies, Nawarat added.

The platform is also used to manage about 1.5 insurance claims each year and there are over 3,700 BVG clients using the platform, including insurance firms, service centres, garages, towing firms, spare parts firms and car wreckage auction firms.

Nawarat said BVG’s subsidiary, BlueVenture TPA, has developed and provided a platform and app for health insurance firms.

The health insurance app and platform are now being used by over 500 state and private hospitals and clinics around the country to check the claim rights of some 8.8 insurers, Nawarat added.

With the platforms and apps and more technologies to be developed to cover all types of insurance, the company is upbeat that it will soon become a truly InsurTech firm, the CEO added.

Kerry Express slashing operational costs to cope with economic challenges

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Kerry Express slashing operational costs to cope with economic challenges

Kerry Express slashing operational costs to cope with economic challenges

MONDAY, JANUARY 09, 2023

Nongluck Ajanapanya

Kerry Express (Thailand), an express delivery company, has launched an aggressive cost-cutting programme and is increasing investment in technology to improve operational efficiency.

Alex Ng, CEO of Kerry Express (Thailand), said at a press conference on Friday that its “Lean Programme” follows up on its aggressive pricing strategy in 2022, which put significant competitive pressure on its competitors.

However, as the global recession, high inflation, energy price volatility, and geopolitical tensions intensified, Kerry needed to improve operational efficiencies in many areas. Ng said it was required to create a better appetite for larger market share and scale when the economy shows signs of recovery.

“We decided to launch the Lean Programme in the first week of 2023 as a commitment to internal improvement and returning to be profitable,” he said.

Ng added that Kerry, as a good and responsible market leader, should always look inward to improve its cost efficiency, employee productivity, and creativity.

He explained that the programme would use four main strategies to cut costs from within.

The first step is an aggressive cost-cutting and waste-reduction exercise. Then there’s the management pay cut for top executives. Following that, all departments’ head counts would be frozen until further notice. Finally, non-performing sites and locations would be closed.

Kerry Express slashing operational costs to cope with economic challenges

Aside from cutting internal costs, Kerry is committed to increasing capital investments in machinery, equipment, and systems that help to automate work processes in a variety of areas.

Ng revealed that the first shipment of new equipment would arrive in Bangkok in the first quarter and become operational in the second.

He claimed that the company had gained a lot of technological and industrial know-how from its sister companies, such as SF Holding in China and Kerry Logistics Network in Hong Kong.

“Such investments will bring Kerry’s running costs down immediately and take our operations to another level. SF Express and KLN are giving us a lot of inspiration, especially in technologies and industrial know-how. We will also slowdown the development of non-core businesses so our people could focus on the above initiatives with sharper attention,” Ng said.

The company is still finalising the details of its investment.

While acknowledging that the plans are challenging, he said Kerry believes they are the right steps to help the company achieve a breakthrough in profit recovery and propel Kerry to a new level of success in a short period of time.

Nongluck Ajanapanya

S Korea to extend after-school care for elementary school students to 8 p.m.

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S Korea to extend after-school care for elementary school students to 8 p.m.

S Korea to extend after-school care for elementary school students to 8 p.m.

TUESDAY, JANUARY 10, 2023

The government plans to dramatically extend the after-school care and education program for elementary school students in an effort to help relieve the burden of child care for working parents, officials have said.

Under the extension plan announced by the education ministry on Monday, after-school childcare programs provided by elementary schools will be extended to the early morning hours from 7 a.m. to 9 a.m, and to 8 p.m., officials said.

Currently, only about 30 % of elementary school classrooms provide child care after 5 p.m., making it hard for working parents to balance child care and career.

Now, many working parents, especially mothers, drop out of jobs upon their children’s entry into elementary schools where classes for freshmen end at around noon, earlier than kindergartens or nursery schools.

The education ministry plans to launch the extended program at about 200 elementary schools in four regions this month before applying it to all elementary schools across the nation by 2025, according to the officials.

As part of the plan, the ministry will also operate a special education program for elementary school freshmen to provide a variety of after-school activities, including sportscookery and folk games.

For this year, the government will deploy 120 full-time workers to be in charge of arranging after-school classes and pump in a total of 4.2 trillion won ($3.38 million) by 2026 for the upgraded after-school program.

The Korea Herald

Asia News Network

Drinkers look forward to enjoying Dubai’s 30% tax cut on alcohol

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Drinkers look forward to enjoying Dubai's 30% tax cut on alcohol

Drinkers look forward to enjoying Dubai’s 30% tax cut on alcohol

TUESDAY, JANUARY 10, 2023

Manager Richard Cowling expressed a sense of relief as customers flocked to his rooftop bar to enjoy Dubai’s winter sunset over the Gulf and a 30% tax break on alcohol sales that the government announced last week.

The impact of the tax cut on prices will take time to filter through as stocks were purchased prior to Dec. 31, the date the government announced the decision, but the mood at the Madinat Jumeirah, a complex whose architecture was inspired by medieval Gulf towns, is already changing.

“It is not something that we are going to see immediately impacting the industry, but it will happen quickly,” said Cowling, Director of Operations at Gates Hospitality.

“(It’s) fantastic news for us, especially going into the new year within the hospitality industry, we have seen massive increases in the cost to produce, cost of food ingredients, cost of cooking oils, and energy costs over the last 12 months,” he added.

Dubai has suspended a tax of 30% on alcohol and dropped a license that individuals previously needed to buy alcohol in the commercial and tourism hub, a move which is expected to further boost the appeal of the emirate to tourists and expatriates drawn by its more liberal lifestyle compared to other Gulf cities.

The emirate is already one of the most visited cities in the world and the government is working on a plan to attract 25 million tourists a year by 2025. The government has merged the economy and tourism departments in a sign of the economic importance of the sector.

Dubai welcomed 7.1 million visitors in the first half of 2022, an increase of 183% compared to 2021 as the industry recovered swiftly from the Covid-19 crisis. The city’s hotel occupancy rate reached 74% for the same period, the government has said.

But tax breaks and free alcohol licenses will be most welcomed by Dubai’s 3.5 million residents, the majority of whom are expatriates.

“For the tourists, I really don’t know, they are coming already to spend… for the residents… you need to have the license or something else, it is complicated, so it is much easier, I think it is much nicer,” said Anastacia Bondar, a resident from Portugal.

“I think it is great news… I am looking forward to seeing the price drop also in stores as well as in restaurants,” said Filippo Palamara, an Italian resident of Dubai.

Reuters

European satellite launch fails to reach orbit

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European satellite launch fails to reach orbit

European satellite launch fails to reach orbit

TUESDAY, JANUARY 10, 2023

The first attempt to launch a satellite from western Europe appeared to have failed early on Tuesday when Virgin Orbit reported an “anomaly” that had prevented its rocket from reaching orbit.

The mission had left from the coastal town of Newquay in southwest England, with Virgin’s LauncherOne rocket carried under the wing of a modified Boeing 747 and later released over the Atlantic Ocean.

A modified Boeing 747 with a rocket under its wing was taken off from Newquay on Monday evening, watched by crowds across the runway, before soaring out over the Atlantic where after an hour it must release a rocket at about 35,000 feet.

The “horizontal” launch will catapult the resort in southwest England, population 20,000 and famous for its reliable waves rolling off the Atlantic, into the limelight as western Europe’s go-to destination for small satellites.

Virgin Orbit, part-owned by billionaire Richard Branson, said nine satellites would be deployed into lower Earth orbit (LEO) from its LauncherOne rocket in its first mission outside its United States base.

“It appears that the launch has suffered an anomaly which will prevent us from making orbit for this mission,” said Virgin Orbit’s director of systems engineering and verification during a live stream of the event.

The apparent failure deals a further blow to European space ambitions after an Italian-built Vega-C rocket mission failed after lift-off from French Guiana in late December.

The rockets have since been grounded.

The carrier aircraft, called “Cosmic Girl“, returned to Newquay spaceport shortly after the rocket suffered the anomaly.

Before the Newquay launch, Tim Peake, Britain’s first official astronaut, said the event “marks a new era” for the UK and Europe, where small satellites can now be manufactured.

“That makes it a very useful orbit for things like earth observation, climate data, weather and also intelligence gathering, communications navigation as well,” said Peake who joined the European Space Agency in 2009 to become the first astronaut representing the British government.

Peake spent half a year on the International Space Station in 2016.

The new spaceport gives Europe options for launching smaller satellites at a critical time after the Ukraine war cut access to its use of Russian Soyuz vehicles. The European Space Agency’s (ESAAriane 6 rocket, designed to carry large satellites, has also had delays.

The Ukraine war has highlighted the importance of tactical military purposes of smaller satellites, like those being launched from Newquay, which can get into low orbit at much shorter notice than bigger ones.

Virgin Orbit Chief Executive Dan Hart said the satellites – which are the size of breakfast cereal boxes – would fulfil tasks such as maritime research and detecting illegal fishing and piracy, as well as national security.

“We can all personally connect with one or more of the satellites that are flying on this mission,” he told a press conference on Sunday.

Asked what the biggest difference between launching in Cornwall and California was, he joked: “Pasties versus hamburgers, it’s a significant shift.”

He added that partnerships with the likes of the UK Space AgencySpaceport Cornwall, the British aviation regulator and the country’s air force, had made the launch possible.

Brazil’s Bolsonaro hospitalized in the US with abdominal pain

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Brazil's Bolsonaro hospitalized in the US with abdominal pain

Brazil’s Bolsonaro hospitalized in the US with abdominal pain

TUESDAY, JANUARY 10, 2023

Former Brazilian President Jair Bolsonaro was reportedly admitted to the Florida hospital with intestinal pains related to a stabbing he suffered during the 2018 election campaign on Monday.

Bolsonaro was admitted to the Adventhealth Celebration Hospital. His doctor reported the former president has an intestinal blockage that was not serious and would likely not need surgery.

The former president had been reportedly staying at a residence in Kissimmee.

On Sunday (January 8), 1,000 of his supporters were rounded up in Brasilia after storming government buildings in the capital over the weekend, drawing international condemnation.

The mobs rampaged through Congress, the Supreme Court and presidential offices, smashing windows, furniture and artwork. President Luiz Inacio Lula da Silva promised to bring those responsible for the violence to justice.

Bolsonaro, who flew to Florida two days before his term ended on Jan. 1, faces an uncertain future in the United States as pressure mounts on President Joe Biden to remove the far-right politician from his self-imposed exile in suburban Orlando.

The White House said on Monday it had yet to receive any requests from the Brazilian government regarding Bolsonaro’s status, but the former Brazilian president’s presence on US soil has put Biden in a corner, with few good options.

Democratic Representatives Joaquin Castro and Alexandria Ocasio-Cortez both expressed support on Twitter for Bolsonaro’s expulsion to Brazil.

The US State Department said on Monday that it was incumbent on an individual who entered the United States on a so-called “A” visa reserved for diplomats and heads of state to depart the country within 30 days or apply for a change of immigration status if they are no longer engaged in official business.

Bolsonaro flew to Florida two days before his term ended on Jan. 1, before his supporters stormed the country’s capital on Sunday, and is believed to have entered on such a visa.

State Department spokesperson Ned Price said at a press briefing that he could not comment on an individual’s visa status, but spoke in general about visa rules.

According to Price, if an individual has no basis on which to be in the US, “an individual is subject to removal by the Department of Homeland Security.”

After watching supporters of former US leader Donald Trump invade the US Capitol two years ago, Democratic President Joe Biden is now facing mounting pressure to remove Bolsonaro from his self-imposed exile in suburban Orlando.

Reuters