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https://www.nationthailand.com/pr-news/business/pr-news/40019214

New platform will develop holistic policy options that address challenging demographic trends with potential long-term economic challenges.

Bangkok, August 22, 2022 – Organon, a global women’s health company, together with a wide-ranging group of organizations working with the Asia-Pacific Economic Cooperation (APEC), today launched the APEC Smart Families project, with the aim of eventually avoiding and reversing demographic trends that pose long-term economic challenges to the region. APEC – led by Thailand as the host economy of the Third Senior Officials and Related Meetings (SOM3) – is developing the project with the Thailand Ministry of Public Health, intra-government agencies, family planning experts, academics, international organizations, and the private sector, including Organon.

Of APEC’s 21 member economies, 17 are significantly challenged by demographic trends, including total fertility rates falling below replacement rates. Birth rates have fallen across the region from 22 births per 1,000 in 1989 to 14 births per 1,000 in 2018. This, along with an increased elderly dependency ratio, has resulted in rising total dependency ratios since 2010, weakening economic security and posing long-term, negative economic challenges. Another demographic challenge in Asia Pacific is the prevalence of high rates of unintended pregnancy (UIPs), which directly impact women’s economic participation.

To address these ongoing demographic trends, APEC SOM3 2022 host country Thailand will commence the Smart Families project by convening a symposium for interested economies on the sidelines of the conference, creating a platform for sharing learnings and policy perspectives to support their mutual initiatives.

Dr Bunyarit Sukrat, Director, Bureau of Reproductive Health Division, and Project Overseer of APEC Smart Families said: “The most significant demographic challenges faced by APEC economies are low birth rates and high unintended pregnancies. We therefore need family planning policies that effectively address these challenges, so individuals and families who want to have children and avoid unintended pregnancies are provided easy access to fertility planning and contraceptive information and services.”

The APEC Smart Families project seeks to both initiate a policy dialogue and develop comprehensive policy options, as well as build consensus among APEC members to collaborate on addressing these trends. Input will be sought from health, education, finance and labor and other intra-government agencies, family planning experts, civil society, academia, international organizations, and the private sector.

“Early access to family planning has the potential to elevate gender inclusion and advance women’s economic empowerment, which is crucial to building a sustainable future for women, families, economies and societies,” said Michael Pergine, Organon’s Head of Global Policy, Government Relations and ESG Strategy. “Organon is committed to investing in her health and equity to make a difference in all of the APEC economies, and we look forward to collaborating with all of the organizations involved in this important project.”

The first phase of the Smart Families project will see panelists identify and propose holistic policy options during the course of the symposium, including fertility planning for individuals and families who want to have children, and the avoidance of unintended pregnancies to enable women’s economic empowerment. Following the symposium, an expert working group will be assembled to further develop and formalize policy options over the course of three sessions between October 2022 and June 2023.

The final “APEC Smart Families: Comprehensive, Holistic Policy Options”, approved by APEC Health Working Group (HWG), will be published as an APEC publication. The target completion date is the 13th APEC High Level Meeting on Health & the Economy in August 2023.
 

Published : August 22, 2022

By : THE NATION

#SootinClaimon.Com : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation.

https://www.nationthailand.com/pr-news/business/pr-news/40019213

The Ministry of Social Development and Human Security hosted the Second Meeting of the APEC Policy Partnership on Women and the Economy (PPWE 2) on August 16 and 18, 2022 and the Public – Private Dialogue on Women and the Economy (PPDWE) on August 17, 2022. 

The meetings were chaired by Ms Renee Graham, Chief Executive, Social Wellbeing Agency of New Zealand, while Mrs Jintana Chanbamrung served as Thailand’s Head of Delegation for the meeting.

During the meeting and public-private dialogue, member economies shared experience across different functions and sectors on enhancing women’s economic empowerment through BCG and women full participation in Business. Members also discussed the preparation of the upcoming APEC Women and the Economy Forum (WEF), the High-Level Policy Dialogue on Women and the Economy (HLPDWE), which will be held in a hybrid format on September 7, 2022.  The WEF Statement 2022 was prepared for members’ consideration during the meeting of the APEC Women and the Economy Forum (WEF). 
 

Published : August 22, 2022

By : THE NATION

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https://www.nationthailand.com/business/pr-news/40019212

BRAND is giving away 10,000 “BLOOD HERO” Limited Edition T-Shirts to younger generation blood donors until August 26, 2022

“BRAND’S Young Blood” project and National Blood Center, The Thai Red Cross Society, would like to encourage young volunteers between the ages of 17 and 22 to donate blood from today until 26 August 2022 and receive a BLOOD HERO t-shirt limited to 10,000 as a souvenir, in order to help to ensure sufficient inventory of quality blood supply for emergency needs during the on-going pandemic including assisting patients who require blood for operations or treatments as well as to assure that there is a strong, adequate supply of blood for every hospital across the country.

Please check the latest information on the campaign at www.blooddonationthai.com and www.brandsworld.co.th.

For questions or inquiries regarding blood donation as well as the national blood bank, please contact Blood Donors’ Registration and Public Relations Department at 02-255-4567 or 02-263-9600 ext. 1743 or 1752.
T-shirt distribution and collection points:

Bangkok and vicinity area: Information counter at National Blood Center, The Thai Red Cross Society as well as all seven blood donation centres (Fixed Stations) in Bangkok

Upcountry:  All 12 branches of blood donation centres under The Thai Red Cross Society 

Published : August 22, 2022

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https://www.nationthailand.com/business/pr-news/40019203

Funding Societies, Southeast Asia’s largest Small and Medium-Sized Enterprises (SME) digital financing platform, announced a US$50 million (THB1.785 billion) credit facility signing with HSBC Singapore to continue expanding the firm’s reach to serving underserved SMEs in the region.

It was amongst the first fintech to be awarded the debt crowdfunding license by Thailand’s Securities and Exchange Commission.

This represents a huge opportunity for Thailand’s nascent SME market, and digital finance players like Funding Societies can help accelerate the growth of many businesses and bring revenue back to pre-pandemic levels.

SMEs make up 97% of all enterprises in Southeast Asia bringing 40% of GDP value across the region. In 2018, a report by the Asian Development Bank Institute highlighted that Thai SMEs’ contribution to the local economy accounted for 45% of the total GDP (or seven trillion Thai baht), which was larger than the economic contribution from large-sized enterprises.

However, that figure dropped to 32% in the second quarter of 2020 before recovering to 34.5% in the fourth quarter, last year due to the pandemic. With the local economy expected to recover this year, led by business activities resuming, access to financing remains more crucial than ever.

Co-founder and Group CEO of Funding Societies | Modalku, Kelvin Teo, said, “We’re honoured to receive such a sizeable facility from a global bank such as HSBC. This marks a critical milestone for us and is a testament to our credit track record through Covid-19. HSBC’s foresight, global capabilities and scalable approach further equip us to better satisfy the underserved SME segments in the region, especially given Thailand’s potential presenting a huge financing opportunity for small businesses in the country.” 

Commercial lending in the Asia Pacific is projected to grow at a CAGR of 16.5%, generating a revenue of more than US$7 trillion (THB249 trillion) by 2028 – which makes up about 25% of the global market size of US$27.4 trillion (THB978 trillion).

The digital experience for SMEs is still underserved and is not at the same pace of digital transformation as with retail lending. Funding Societies has a track record of loan disbursement of over more than US$2.6 billion (THB92.7 billion) through more than 5.1 million transactions across the region.

Through this new credit facility, FinTech lenders will be able to channel the funds via its range of tailored financing solutions across SME segments in all five of its markets.

The signing enables HSBC to extend its global capabilities by tapping into the underserved segments across the region.

Furthermore, HSBC will act as the structuring bank, lender, facility and security agent in providing a flexible, scalable and pan-regional financing solution to support Funding Societies’ business expansion in the region.

Regina Lee, Head of Commercial Banking, HSBC Singapore, said, “As a leading SME digital financing platform, Funding Societies is playing an important role in contributing to Southeast Asia’s new economic growth by driving broader financial inclusion and supporting homegrown companies which are the building blocks of these economies. We are thrilled to support Funding Societies as they expand their reach to serving underserved SMEs in the region.”

This announcement comes at the heels of Funding Societies’ most recent acquisition of regional digital payments platform CardUp (subject to regulatory approvals), as part of a series of efforts to diversify its services beyond lending.

The digital financing platform also achieved several strategic milestones including its Series C+ equity raise of US$144 million (THB5.141 billion) in February, its recent investment into Bank Index in Indonesia, and market entry into Vietnam – its fifth market.

Published : August 22, 2022

#SootinClaimon.Com : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation.

https://www.nationthailand.com/business/pr-news/40019199

Dusit Thani Public Company Limited (DUSIT) and PTT Oil and Retail Business Public Company Limited (OR) aim to leverage their respective strengths and expertise to create a new growth engine for the Thai economy and deliver sustainable value across the entire supply chain.

Dusit Thani Public Company Limited (DUSIT), one of Thailand’s leading hotel and property development companies, and PTT Oil and Retail Business Public Company Limited (OR) by Modulus Venture, a wholly owned subsidiary of OR, a leading oil and retail company, have inked an agreement for OR to acquire a 25% stake in DUSIT’s food business subsidiary, Dusit Foods, as part of a joint vision to deliver a new growth engine that contributes to Thailand’s economic rise by fostering the development of the food industry.

To achieve this, DUSIT aims to combine its strengths in upstream, midstream, and downstream food businesses with OR’s expertise in operating leading retail distribution channels – including almost 2,500 PTT Stations and over 4,000 Café Amazon outlets – to reach multiple lifestyle segments, help local food businesses expand domestically and internationally, and deliver sustainable value across the entire supply chain, both inside and outside of Thailand.

The investment agreement was officially signed at a special ceremony held recently at Baan Dusit Thani in Bangkok, where Suphajee Suthumpun, Group CEO, DUSIT; La-ead Kovavisaruch, Chief Investment Officer, DUSIT; Jiraphon Kawswat, President and CEO, OR; and Somyot Kongprawet, Senior Executive Vice President, Lifestyle Business, OR, were all on hand to mark the occasion.

“We are delighted and honoured to join hands with OR for this exciting, synergistic alliance that will leverage OR’s robust retail platform and retail expertise and our own extensive knowledge in upstream, midstream, and downstream food businesses to meet the needs of multiple lifestyle segments in Thailand and abroad,” said Suthumpun.

“At the same time, our companies both share the same clear vision to deliver a new growth engine that fosters the growth of the food industry in Thailand and ultimately contributes to the country’s economic development. This includes working together with OR to create a new food platform that gives local businesses opportunities for domestic and international expansion, including extending their growth and revenue-generating prospects by working with OR as well as other thriving non-oil retail entities that OR has invested in previously, namely Café Amazon and the Ohkajhu health food brand. This shared vision makes our alliance even more powerful,” she added

Suthumpun explained that, as part of its vision ‘to bring Asia to the world,’ Dusit Foods itself prioritises investing in food businesses that place importance on natural, organic, and good-for-health processes while also supporting local communities.

“As part of our company’s three-pronged strategy for balance, expansion, and diversification, we have invested in food businesses that are not only related to our core hotel business but which also have high growth potential and cover the total supply chain. We expect all these food businesses to flourish under our alliance with OR, plus further opportunities to expand domestically and internationally.”

Dusit Foods’ investment portfolio currently includes Epicure Catering Co., Ltd., a leading provider of food and beverage services to the international school industry with a market share of over 70% in Thailand; The Caterers Joint Stock Company Limited, or ‘The Caterers,’ a leader in school catering and off-site receptions in Vietnam; and KAUAI, a popular healthy fast-casual restaurant chain from South Africa, which Dusit Foods brought to the Thai market and plans to expand across Asia.

Most recently, Dusit Foods concluded an agreement to acquire a 55% stake in Bonjour Bakery Asia Co., Ltd., which operates a state-of-the-art baking factory producing French-style pastry products in the Eastern Seaboard Industrial Estate, Rayong Province, and its associated bakery franchise business, comprising more than 50 branches across Thailand and one in China.

Speaking on behalf of OR at the signing ceremony, Kawswat said that OR’s past, present, and future are fully embodied in its new vision, ‘Empowering All Toward Inclusive Growth.’ This vision includes identifying opportunities for inclusive growth and focusing on collaborations that strengthen businesses and help them to fulfil their potential. Kawswat added that OR’s ultimate goal is to reach inclusive growth and success in all dimensions amidst the uncertain global economic environment.

“Our alliance with DUSIT through Dusit Foods will enhance the potential of OR’s lifestyle business, especially the food segment, which will benefit the outlets owned by OR and those we have co-invested in,” said Kawswat. “One of OR’s missions is to create an alternative food business model that facilitates convenience and comprehensively meets all the lifestyle preferences of multigenerational consumers. Following our focus on Outside-In growth, which includes seeking investment opportunities with partners in new markets, this new model will also allow us to flourish with other Thai brands, locally and internationally.”

Kawswat said that DUSIT’s business strategy aligns with OR’s goal for economic prosperity aims to drive growth, offer career opportunities, and distribute wealth to partners and MSMEs by working directly with them.

“In expanding its business internationally, Dusit Foods aims to introduce ‘Thainess’ to the global arena, bringing benefits to both upstream and downstream food supply chains, as well as local communities, and we see huge potential for growth in this area,” said Kawswat. “OR is now ready for businesses of all types and sizes to enter the OR ecosystem, and we’re primed to transform into an Inclusive Growth Platform that combines business models and innovation to address problems faced by people, society, and the environment to have a positive, meaningful impact overall.”

Published : August 22, 2022

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https://www.nationthailand.com/business/pr-news/40019110

Porsche and Pixar Animation Studios have unveiled a very special Porsche inspired by one of the most popular 911s: Sally Carrera, the famous car from Disney and Pixar’s animated film Cars. 

Like Sally Carrera, the 911 Sally Special is one of a kind. There will only be one 911 Sally Special – and it’s the first time that Pixar has supported such a project.

The one-off car will be auctioned by RM Sotheby’s on Saturday, 20 August 2022 as part of Monterey Car Week in California.

Auction proceeds will be donated to two charities. A portion of the proceeds will benefit young women through a donation to Girls Inc. The second portion will go to USA for UNHCR, an organisation that supports refugees from Ukraine.

“Vehicles need a face and a story. And the animated Pixar’s film ‘Cars’ has impressively transferred done just that: brought cars to life on the big screen,” says Sebastian Rudolph, Vice President Communications, Sustainability and Politics at Porsche AG.

“The story conveys values such as friendship, love and mutual support – and in the middle of it all is a Porsche: ‘Sally Carrera’. Together with Pixar we have brought the spirit of Sally to life in a new way, not on the screen, but off the screen. With this one-off street legal 911, the “Sally Special”, which we are auctioning for charity, we want to help people who urgently need support, quite in keeping with the spirit of the film character.”

The project began in November 2021 and united members of the original Cars team that brought both the film character and life-size Sally Carrera to life more than 20 years ago.

The team included Jay Ward, Creative Director of Franchise at Pixar Animation Studios, and Bob Pauley, the Production Designer who first drew Sally Carrera for the Cars film.

They were assisted by members of the Sonderwunsch team at Porsche Exclusive Manufaktur in Stuttgart and designers from Style Porsche in Weissach. The team worked together for ten months – the result is a unique factory one-off.  

“We had great fun creating 911 Sally Special and it’s the first time we’ve worked on a project of this kind,” said Jay Ward, Creative Director of Franchise of Pixar Animation Studios.

“We decided early on that we wanted to create a completely drivable 911 – inspired by Sally Carrera, but just not an exact copy. Sally Carrera loves to drive – that was our inspiration. We asked ourselves: if Sally were built today as a road-approved model, what would she look like?”

“911 Sally Special is based on the fastest and most agile variant of the 911 Carrera model line, the 480-PS 911 Carrera GTS. The car is equipped with a manual gearbox, tapping into Sally Carrera’s passion for driving,” explains Boris Apenbrink, Director Porsche Exclusive Manufaktur vehicles.

“The customisation elements are detailed and extensive. 911 Sally Special was one of the most intense, emotional and detailed Sonderwunsch projects our team has worked on. One example is that the car is painted in Sallybluemetallic, a custom paint that was hand-applied specifically for this project. We also thought of Sally’s tattoo, of course. Implementing that was a very special challenge.”

Sally Carrera’s Turbo-look rims were reinterpreted by Style Porsche designers in Weissach and manufactured especially for the 911 Sally Special. The ‘five-arm design’ rim was adapted to the 20-/21-inch wheel dimensions of the current 911 generation and creates a visual link to the 911 Type 996 on which Sally Carrera is based.  
Porsche interior designer Daniela Milošević led the team that worked with Pixar to design the new blue colour as well as the vehicle’s interior.

“We were given complete freedom, which was great! In the film, Sally Carrera was a lawyer from California who valued style and elegance. At the same time, she was down-to-earth and fun-loving,” says Milošević.

“The special Sallybluemetallic is used in the interior as well, where it creates both obvious highlights and subtle details that will hopefully bring a smile to the future owner’s face. At the same time, it was important to us not to forget everyday usability and practicality. 911 Sally Special is meant to be driven often and gladly. We developed a special Pepita houndstooth fabric upholstery in three colours, combined with chalk-coloured leather and stitching in Speed Blue. Working out these details makes the project special and brings back a lot of memories of the movie and Sally Carrera.”

In addition to the car itself, the auction also includes other highlights – most notably a unique chronograph by Porsche Design, also created in collaboration with Pixar.

Like the car itself, the coloured ring is painted in Sallybluemetallic. The chalk-coloured leather strap with Speed Blue stitching underscores the sporty design of the unique timepiece.

The strap can be quickly and easily swapped out for a second strap in Speed Blue with chalk-coloured stitching, without the need for any tools. Like the vehicle, the chronograph has a limited edition marking on the back of the case. The one-of-a-kind piece is powered by a COSC-certified Porsche Design WERK 01.100 movement.

The 911 Sally Special Chronograph was precision engineered and manufactured at Porsche’s own watchmaking facility in Solothurn, Switzerland. The auction will also feature a special indoor car cover from Porsche Tequipment, a wheel rack with an additional wheelset consisting of Carrera Exclusive Design wheels, a book on the development and production of the one-off model and original drawings by designers Shuichi Yamashita and Bob Pauley.

Information about Girls Inc. and USA for UNHCR
Girls Inc. inspires all girls to be strong, smart and bold through direct service and advocacy.

Operating from 76 sites across the United States and in Canada, Girls Inc. equips girls with the knowledge and skills to effect positive changes in their lives and become leaders who will change the world.

“We are grateful to Porsche and to Pixar for their commitment to this project, which will directly benefit our work,” said Stephanie J. Hull, Ph.D., Girls Inc. President & CEO.

“The character of Sally, and what she represents, is a great role model for young girls and it is fitting that she should be helping a new generation achieve their dreams.”

The United Nations Refugee Agency supports more than 6.2 million refugees who have been forced to flee their homes due to the war in Ukraine. “The majority of those forced to flee Ukraine are women and children, among them unaccompanied children and those separated from their parents,” said Anne-Marie Grey, Executive Director and CEO of USA for UNHCR.

“But there is reason to hope with the critical support of companies like Porsche and Pixar who have generously stepped up to help ensure their safety and protection in months to come.” 

Auction information
911 Sally Special will be auctioned by RM Sotheby’s on Saturday, 20 August during Monterey Car Week in California.

U.S. citizens are eligible to participate. 911 Sally Special will be available for viewing during auction week in Monterey. 

Published : August 19, 2022

#SootinClaimon.Com : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation.

https://www.nationthailand.com/pr-news/business/pr-news/40019101

New campaign celebrates the return of travel through the unscripted moments missed by travelers in Asia Pacific.

Marriott Bonvoy, Marriott International’s award-winning travel program and marketplace, unveils its newest campaign in Asia Pacific, ‘Here’, to celebrate the return of travel. The campaign builds on Marriott Bonvoy’s global tagline “Where Can We Take You”, with ‘Here’ as an expression for reveling the authentic, relatable little moments loved and missed by travelers.  

“While traveling can be about the bucket-list destinations and dining in world-class restaurants, we recognize that travel can also be made up of imperfect moments,” shares Bart Buiring, Chief Sales and Marketing Office, Marriott International Asia Pacific. “With our new campaign, we hope to inspire travelers to embark on their next Asian destination with the return of travel. We want to remind them that the joy of travel is as much about the unscripted and authentic moments as the picture-perfect ones, where the little moments make big memories.”

Produced in collaboration with Singapore-based creative company, The Secret Little Agency, and shot across Malaysia, Indonesia, Japan and New Zealand, the breathtaking films are playful, authentic and fast-paced – celebrating the power of travel with moments that everyone can relate to from trips with best friends and family vacations. The idea also extends to the key visuals. From waddling through the muddy but breathtakingly green rice terraces in Bali to getting unexpectedly caught in the lively celebration of Holi in India, Marriott Bonvoy invites travelers to take their next trip and revel in these spontaneous moments of travel.

The campaign, available across the Asia Pacific, excluding Greater China, will air from today across the region with both digital and out-of-home media., and across various touchpoints in India. The campaign film and visuals will be prominently displayed across various locations including at Seoul’s Gimpo Airport, Tokyo’s bustling Shibuya Metro Station and Melbourne’s Central Station, and also on inflight entertainment and across select digital and social channels.  

Travelers are invited to join the conversation and connect with one another by sharing their memories of how #TravelMakesUs on Instagram and TikTok. For more information about Marriott Bonvoy or to enroll as a member for free, visit here. 

Watch the campaign video here.
 

Published : August 19, 2022

By : THE NATION

#SootinClaimon.Com : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation.

https://www.nationthailand.com/business/pr-news/40019066

Thailand has a unique geo-economic edge within Asean. Located in the very centre of the region, it is well-positioned to serve as an important logistics hub that connects several surrounding countries. 360TRUCK aims to help elevate the competitiveness of Thailand’s logistics sector.

Operator of 360TRUCK online logistics platform, ThreeSixty Supply Chain Co. Ltd. aims to help elevate the competitiveness of Thailand’s logistics sector.

360TRUCK Reduces Costs, Saves Time, Boosts Revenue

Phraeophan Sarochwimolsin, Chief Marketing Officer and Co-Founder of 360TRUCK, explains that in logistics, preventing empty backhauls is critical to controlling costs. “Say you dispatch a truck full of goods from Bangkok to Chiang Mai, but it carries nothing back on its return trip to Bangkok – that is what we call empty backhaul, which is a waste of man-hours, resources, and energy.”

The 360TRUCK platform features a proprietary carrier-customer matching algorithm to optimize value for both carriers and customers. This algorithm also helps ensure that trucks carry goods on their return journey, thereby optimizing resource utilization, improving distribution efficiency and reducing logistics rates – ultimately contributing to a win-win situation for everyone and a better economy overall.

Professionalism for Customers of all Sizes

After three years in business, 360TRUCK has more than 50,000 trucks registered on its platform, covering logistics needs nationwide. Their fleet ranges from 4-, 6-, and 10-wheelers to 18- and 22-wheeler trailer trucks. The vehicles are operated by more than 4,000 signed-up users, ranging from individual drivers to large trucking companies.

Once a truck operator has signed up on 360TRUCK, they can inform the platform of their vehicle and route availability. On the other end, shipment customers can request trucks that best suit their requirements as well as specify pick-up location, destination, and desired rates. 360TRUCK matches operators with customers and also suggests rates for a given route.

After the goods have been picked up, the customer can track the shipment at any time. For peace of mind, all shipments are insured. Likewise, all trucks are fully insured and screened by 360TRUCK to minimize risk for customers. Truck operators, too, have peace of mind with a fuel coupon advanced by 360TRUCK, so there’s no need to pay for fuel upfront.

Phraeophan is proud to say that the selling points of 360TRUCK are professionalism, transparency, clearly quoted rates, and efficient management. With these service pillars, 360TRUCK helps corporate customers control logistics costs while offering a good customer experience. That is why so many SMEs and even large corporations like Sahapat Group and Shera choose 360TRUCK for their logistics solutions.

Detailed Work Needs Good Communication

Phraeophan says that 360TRUCK’s work involves complex and vital details. Therefore, to ensure the smooth processing of all shipments, the team needs to verify several data points from both the shipment customer and truck operator. Information such as rates, matching, the volume of goods, dimensions and weight, pick-up time, and additional requirements such as extra workers all need to be ascertained and mutually agreed upon via a telephone conversation.

To support this critical work, 360TRUCK has chosen the dtac OneCall solution with the Mobile PBX service to optimize its hybrid communications requirements. By using only one telephone number – 02-0966-360 – all customers are promptly directed to a customer service representative.

While technology makes things more efficient and speedy, human-led facilitation at each step of the process gives customers reassurance and the feeling of being looked after. This in turn creates a good customer experience and a strong reputation for 360TRUCK.

“In the past, staff using their own personal mobile phones to contact customers did not seem professional. Integrating one corporate number helps with professionalism and significantly better access and transparency for our customers,” Phraeopan explains.

As 360TRUCK plans its future expansion, analyzing its communications performance is an important consideration. The number of calls and call efficiency (measured by waiting times, call times and call recordings) is vital in supporting customer service representatives to do their jobs well. With 360TRUCK now offering its service to the general public (B2C), the customer service team will need to handle more calls and more information, and will thus require more staff. The dtac OneCall solution is a key factor in ensuring this expansion proceeds smoothly.

Technology and Human Touch for Better Service

While 360TRUCK is committed to developing logistics services with cutting-edge technology, the company believes that the human factor is vital in creating the best possible customer experience and boosting confidence and credibility. dtac OneCall solution contributes to this perfect marriage of human touch and technology through a professional Mobile Call Center service.

360TRUCK aims to achieve a 100% match rate in the near future, eliminating empty backhauls and leading the industry in cost control, time efficiency, and resource management (including human and energy). Achieving these goals will ultimately strengthen and future-proof Thailand’s position as ASEAN’s logistics hub.

Published : August 18, 2022

#SootinClaimon.Com : ขอบคุณแหล่งข้อมูล : หนังสือพิมพ์ The Nation.

https://www.nationthailand.com/business/pr-news/40019023

Eaton Electric (Thailand) Ltd is eying growth in Thailand and Cambodia with advanced electricity products to meet rising demands during the economic recovery in the second half of this year, the country manager said.

Parinya Phongrattanakul, Country Manager of Eaton Electric (Thailand) said Eaton is ready to expand its electricity management markets with switching products, power supplying equipment and uninterrupted power supply (UPS) products during the second half of this year.

Eaton is a leading power management company from the United States with advanced innovations. It has been established for over 110 years and is well-known for solutions for customers to manage power and machines with efficiency and safety. It has been servicing customers in 175 countries, including Thailand.

Parinya said Eaton has advanced products for segments of public utilities, high-rise buildings, hospitals, data centres, and industries. He said the latest innovations include smart EV chargers and products for micro data centre.

Now that the Covid-19 situation in the region has eased, Eaton has also returned to Cambodian markets after the company has earlier launched products and services there, Parinya said.

He said the Covid situation prompted Eaton to be unable to focus on the Cambodian markets earlier but now it has held talks with major distributors and other partners with new marketing goals in the country. The talks drew a good response, he added.

Parinya said Eaton can now return to hold events and meetings with Cambodian customers but it still focuses on online marketing because its online marketing can reach wider groups of customers and the company can also easily follow up on prospect customers.

Currently, the ratio of online and offline markets in Thailand as well as Cambodia is 30 per cent and 70 per cent respectively, Parinya explained.

The Thailand country manager said Eaton eyed the company’s growth in his responsible countries this year at the rate of two times of the GDP.

Apart from Cambodia, Eaton also plans to expand to other AEC (Asean Economic Community) nations.

“We see opportunity and possibility to offer Eaton technologies to meet demands of target groups in AEC nations and Eaton will also launch new products to meet the markets’ demands,” Parinya concluded.

Published : August 17, 2022

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https://www.nationthailand.com/business/pr-news/40019008

Siam Commercial Bank (SCB) and the Faculty of Medicine Siriraj Hospital, Mahidol University (Siriraj) recently signed a memorandum of understanding (MOU) to support Siriraj with training courses for Siriraj executives and personnel developed with the expertise of the SCB Academy.

To promote knowledge and skill development focusing on enhancing the potential of Siriraj executives and personnel and enabling the organization to adapt to rapid changes, the SCB Academy will offer the following 3 main training courses for different groups of personnel:

Foundation courses for supervisors to develop their power skills and the mindset required for working in a digital generation.

An Executive Program for Siriraj executives to lead changes toward exponential growth.

Lean Evangelist for Siriraj: a Train-the-Trainer course for lean personnel to learn about principles, techniques and tools for lean instructors, with a focus on building knowledge and capabilities as a lean trainer and evangelist to peers within an organization.
 

The Dean of the Faculty of Medicine Siriraj Hospital, Mahidol University, Prof. Dr. Prasit Watanapa; Deputy Dean of Human Resource, the Faculty of Medicine Siriraj Hospital, Mahidol University, Prof. Suroj Supavekin; SCB Senior Executive Vice President, Chief Wholesale Banking Officer and Chief Wealth Banking Officer Yunyong Thaicharoen; and SCB First Executive Vice President and Head of SCB Academy Worawat Suvagondha recently attended the memorandum signing ceremony.

Published : August 17, 2022